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4.6 out of 5.0 based on 29 reviews

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Mason Wright Associates

 

 
 
Mason Wright Associates have offices in Manchester and Liverpool, making us well equipped to operate across the North of England, offering an award winning chartered surveying service. Our surveyors are knowledgeable and experienced, registered with RICS as either Chartered Surveyors or Valuers.
 
Our service is reliable, efficient and friendly, influenced by professionalism in every aspect of our work. We have a key focus on exceeding expectations with extraordinary levels of service, all the way through the experience. We are dynamic, passionate about what we do and always show a high level of attention to detail. Our surveyors are all experienced experts who provide full comprehensive reports and can provide excellent, impartial advice.
 
We specialise in commercial and residential surveys, including HomeBuyer Reports, Valuations, RICS Condition Reports, Specialist Reports and RICS Building Surveys.
 
 
Why choose us?
 
As an independent surveying practice we can offer impartial advice and a high level of customer service. We also think aftercare is important. We will be there to explain or discuss any elements of the report after you receive it.
 
Our rates are competitive and transparent, with no hidden fees. 
 
Our surveys are comprehensive and written in clear English.
 
Our surveyors have extensive local knowledge and are experts in their field.
 
We specialise in Valuations, RICS Building Surveys and RICS HomeBuyers Reports.
 
 
 
 
We know that a property is likely to be one of the most expensive purchases, and biggest decisions, you’ll ever make. Not carrying out a survey on a potential property can be a terrible decision, especially if there are hidden flaws or serious defects that could lead to unforeseen expenses and lots of stress. Research conducted by RICS showed that the average cost of repairs when moving into a new property can be in excess of £5,500.
 
Mason Wright Associates are here to provide you with professional advice, with the priority aim to help you in this process.
 
Mason Wright Associates are Members of and are Regulated by the Royal Institution of Chartered Surveyors (RICS).
 

Customer Reviews

Mason Wright Associates

Average service quality  

Average value for money

4.6 out of 5.0 based on 29 reviews

Service quality

Value for money

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Quick and polite with their responses. However a request we put on the form was not carried out. When I called to ask about it they did it straight away. Report took 5 working days as advertised. Pictures in the report are very helpful.

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I instructed this company to do a survey and unfortunately had to cancel as the proposed property purchase did not proceed. In accordance with their terms and conditions they refunded my payment in full. I was impressed with the professional manner in which my enquiry was dealt with and intend to instruct them again in the near future.

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Building Survey thorough done on time but had to wait 5 days for report

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No further comments

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Report was based on the RICS model, so easy to read and with photographs. Contained many caveats, but so do they all.

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Very happy with professional and detailed report received! Would certainly recommend!

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Great service. Kept me updated throughout the process. Would use again if need to. Thanks

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Professional and helpful service. Competitively priced.

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excellent service. very detailed and easy to read report. entire process was smooth from start to finish would highly recommend

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I had to threaten to cancel in order to get my survey done in a reasonable time scale, even then they took 12 days. The survey, when it arrived, was 51 pages of stating the obvious together with disclaimers and excuses for what they hadn't seen/couldn't take responsibility for and 2 pages of reasonable information. All in all a complete waste of money and a disgrace to the RICS.

Dear Customer, We feel disappointed that you weren’t entirely satisfied and therefore felt the need to leave this type of review however we wished you would directly addressed your concerns. In view of the review we can see that you were unhappy with the timescales, ‘obvious comments’ and restricted inspections (caveats). I would like to say in view of the timescales we are extremely busy this time of year and you would have been informed of the lead times from the outset of the instruction. Your specific appointment was delayed due to the vendor being away for access. Your survey was within are usual timescales and do not feel that your comments are entirely reflective of this area of service. In view of the areas you state were obvious, we feel that you may have additional knowledge to usual users and all information which should be relevant, whether obvious or not, has to be reported upon. We feel just because it is obvious to one user it may not be to another and it does not mean it should not be in the report. Again on this basis we feel that your comment on this is not reflective of the level of service received nor your review. The subject property was not ‘standard’ nor was it located (situated) on a normal plot therefore there were restrictions to the survey which meant we were unable to gain access or see, to which we must advise of this in the report and recommend you seek further advice. For example the front roof pitch could not be seen at ground level or other safe accessible areas, and as per our terms and conditions we do not inspect areas of such height from ladders. This could also be said for the decking area which concealed the front canopy roof covering which we were unable to lift at the time of inspection. In view of the services to the property, we are not gas sage engineers or qualified electricians and cannot comment on such, only providing a visual inspection. We feel this would be the same from any safe surveyor. Therefore again we feel that your comments on this are unjustified. Overall we feel your review and 1 star rating was unjustified and not entirely reflective of the service, however we appreciate your constructive feedback and we endeavour to provide our a high level of service. Kind Regards MWA