Joined reallymoving.com: 2009

Customer ratings

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Bishops Waltham Removals

Bishops Waltham Removals is a reputable family run business established in 1993 providing home removals in Southampton. We’re based in Hedge End, and offer a comprehensive and reliable service whether you are moving to, from or within Hampshire. We have 20 full time employees and a large fleet of modern, clean, purpose built vehicles that we own.

We can arrange for our surveyor to visit you at your house at a time convenient for you to discuss any requirements you may have for your removals service – we can do weekends and evenings.

We offer both a full pack and a part pack service, for whether you want to leave it all to us or you just want your difficult and fragile items packed. All glass and china items are individually wrapped for protection and larger items will be bubble wrapped.

All of our staff have great experience in ‘the art of packing’, so you can be confident that your belongings will be well looked after and in the hands of the professionals. They’ll arrive punctually on the day of your move – with garment hangers and extra boxes available.

All of your items are blanket wrapped and mattresses poly-bagged by our team for the highest level of safety. When we have completed the loading the team travel to your new home and unload you items into your new property as directed. All of your belongings will be boxed with the contents and a description of the room in which they should be placed will be clearly marked on the box. We want to make sure your move goes as smoothly as possible.

We also offer storage facilities in Hedge End, Southampton should you need it. We have a 30,000 sq ft warehouse to store our customers’ items and can provide containerised storage or self-storage. All belongings are properly wrapped before being placed in the containers and stacked to protect the most delicate and fragile items. A full inventory of your belongings will be given to you before the vehicle leaves your property.

 

Customer feedback

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Bishops Waltham Removals summary

Average service quality:
4.6 out of 5 (53 reviews)
Average value for money:
4.5 out of 5 (53 reviews)
Average rating: 4.5 out of 5 based on 53 reviews
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Average rating:
5.0 out of 5

Very good , quick and professional . Would recommend any time and use again !!

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1.0 out of 5

Shocking,5 pieces of furniture damaged,chunk out of the wall and no response from Bishops Waltham when I raised these issues.Sofa covered in dirty finger marks and they were 1/1/2 hours late.I have moved many times and this was the worse hy a long way.

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4.5 out of 5

Very good, took good care of furniture, very polite and efficient.

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4.5 out of 5

The chaps were very experienced, had all the right equipment and were very thorough.

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4.0 out of 5

Packing, loading, and storing all excellent. Unloading a little rushed and not as well organized.

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5.0 out of 5

Very pleasant and helpful from start to finish.

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5.0 out of 5

No further comments

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5.0 out of 5

Thoroughly professional, really go the extra mile

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Average rating:
4.0 out of 5

The removers were very quick,good and willing and no damage occurred - very professional.
However the person who quoted for our removal was 1 hour late for his appointment. We were promised a big and small van, which we did get, but the small van did not turn up until 2pm when the sale had been completed, luckily our buyers let us continue to load the van. We were promised 4 men, but we had 3 men till 2pm and then ended up with 5.

Company response: I telephone the customer to inform them I would be late.
Correct vehicles were at the job and completed on time.
Customer was very happy with the move, hence her comments "very professional".

Peter Williams

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Average rating:
5.0 out of 5

Everyone I dealt with was friendly, patient and helpful - from Barry and Peter in the office to the three men who carried out the move. I was originally planning to move the furniture into storage away from Southampton but Barry suggested using BW Removals' sister company (The Box Room) in Hedge End for the time being and offered a good deal to do so. Everything went smoothly and I would definitely recommend BW Removals.

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5.0 out of 5

Really brilliant. Accommodated us at short notice, nothing was too much and the guys were efficient, hard working and friendly. Couldn't ask for more!

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5.0 out of 5

Very helpful and accommodating. Not the largest move ever, but very friendly and efficient

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5.0 out of 5

Absolutely brilliant, Peter was very polite and professional. The removal men were amazing, had our house safely packed in the lorry within 3 hours, had to unfortunately wait for 5 hours for the keys but they didn't pester us (circumstances beyond our control) and they had our new house filled up within 2 hours, nothing broken, everything where we wanted it, couldn't fault them, fantastic service :)

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5.0 out of 5

very professional and curteous

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5.0 out of 5

Excellent all of the team

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5.0 out of 5

Excellent team of two guys - led by Martin. They were very efficient, courteous, and helpful. They came up with some very innovative solutions to solve difficult pieces of furniture.

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5.0 out of 5

They were incredibly helpful. Nothing was too much trouble.
Once our items were at our new place, they offered to help move a few bits of furniture round the room for us to get them in place, which was a huge help for us as I am also 4 months pregnant. They also checked where we wanted all boxes rather than just dumping them in any room.

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Average rating:
4.5 out of 5

We might not have found Bishops Waltham Removals, without Reallymoving, so we are very grateful. Bishops Watham Removals were excellent, we could not fault them on any detail.

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Average rating:
5.0 out of 5

Bishops Waltham Removals were fantastic! Really helpful, provided an efficient service and their removal team on the day were great
I would not hesitate to recommend them to anyone

Service quality:
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Average rating:
4.5 out of 5

Helpful, cheerful service. They had us packed up in no time and were very good about getting everything back into the correct rooms and reassembling the furniture at our destination. Would recommend them to anyone, especially as we had less than a weeks notice of our moving date.

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