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Customer ratings

4.5 out of 5.0 based on 55 reviews

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Bishops Waltham Removals

Bishops Waltham Removals is a reputable family run business established in 1993 providing home removals in Southampton. We’re based in Hedge End, and offer a comprehensive and reliable service whether you are moving to, from or within Hampshire. We have 20 full time employees and a large fleet of modern, clean, purpose built vehicles that we own.

We can arrange for our surveyor to visit you at your house at a time convenient for you to discuss any requirements you may have for your removals service – we can do weekends and evenings.

We offer both a full pack and a part pack service, for whether you want to leave it all to us or you just want your difficult and fragile items packed. All glass and china items are individually wrapped for protection and larger items will be bubble wrapped.

All of our staff have great experience in ‘the art of packing’, so you can be confident that your belongings will be well looked after and in the hands of the professionals. They’ll arrive punctually on the day of your move – with garment hangers and extra boxes available.

All of your items are blanket wrapped and mattresses poly-bagged by our team for the highest level of safety. When we have completed the loading the team travel to your new home and unload you items into your new property as directed. All of your belongings will be boxed with the contents and a description of the room in which they should be placed will be clearly marked on the box. We want to make sure your move goes as smoothly as possible.

We also offer storage facilities in Hedge End, Southampton should you need it. We have a 30,000 sq ft warehouse to store our customers’ items and can provide containerised storage or self-storage. All belongings are properly wrapped before being placed in the containers and stacked to protect the most delicate and fragile items. A full inventory of your belongings will be given to you before the vehicle leaves your property.

 

Customer Reviews

Bishops Waltham Removals

Average service quality  

Average value for money

4.5 out of 5.0 based on 55 reviews

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All excellent comments

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Terrible, they broke/damaged many items in transit and all my goods were left piled floor to ceiling in the kitchen which is. Large space about 25ft by 16ft and so the unpacking has taken weeks which meant the damages have been identified as we went along. I have not been compensated for the damages and told that they are outside the 7day insurance for which I paid for additional insurance also. I have phoned about this, emailed, Sent pictures of the damages and also sent letter which was re order delivery, the have not had the courtesy to even acknowledge my correspondence let alone offer a solution. To list a few of the damages, a leather bed torn, 18 packs of wood flooring all edges damages where it looks like they have been thrown or something, broken crystals on large chandelier, box of Pyrex casserole dishes smased, broken drill and battery which has been smased etc etc you get the picture. I want really moving.com to initiate their complaints process with this firm, it is absolutely shocking that they have done this and not even so much have the decency to pick up the phone and say sorry. I moved due to cancer and bought my bed especially for the decent mattress as I knew I would be in it for weeks after my surgery- shame on you for the stress you have caused

Following your complaint, you have liaised with our insurers who investigated this and your complaints now have been all resolved. We are very sorry that, on this occasion, our service was not up to our usual standard. We are pleased everything is now done to everyone’s satisfaction.

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Very good , quick and professional . Would recommend any time and use again !!

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Shocking,5 pieces of furniture damaged,chunk out of the wall and no response from Bishops Waltham when I raised these issues.Sofa covered in dirty finger marks and they were 1/1/2 hours late.I have moved many times and this was the worse hy a long way.

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Very good, took good care of furniture, very polite and efficient.

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The chaps were very experienced, had all the right equipment and were very thorough.

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Packing, loading, and storing all excellent. Unloading a little rushed and not as well organized.

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Very pleasant and helpful from start to finish.

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No further comments

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Thoroughly professional, really go the extra mile