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Customer ratings

4.9 out of 5.0 based on 116 reviews

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London House Removals Ltd

 

London House Removals Ltd is a customer-oriented removal company based in North London, providing comprehensive and tailored removal services throughout the whole of the UK. Our relocations team are highly motivated and very experienced individuals who have worked in the removals industry for many years. We have all skills necessary to make your moving day an easy experience, so you can sit back, relax and observe our effective work.

As well as house removal services we also provide convenient, cost-effective storage solutions, whatever your storage needs. If you are moving home or moving office, clearing space in garage or loft, please feel free to contact us and we will arrange for a convenient storage room.   

 

Customer Reviews

London House Removals Ltd

Average service quality  

Average value for money

4.9 out of 5.0 based on 116 reviews

Service quality

Value for money

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Real professionals. Showed up on time, were very nice and patient with questions they must hear all the time, were very efficient and thorough. The overall move took less time than expected so that was an added bonus too.

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London House Removals took excellent care with my recent house move. My enquiries and emails were always answered promptly and communications were friendly and professional. Quote and estimated timings following free on-site survey were accurate. The two men who came to carry out my removal were very hard-working, efficient, friendly and polite. They made it all very easy for me and took everything in their stride - even when faced with steep stairs at one end. I was very happy with the job done; would definitely recommend to others for the great service and reasonable price.

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Two big boys showed up on the agreed time. They performed a briefly survey and asked how we wanted stuff to be transported. Everything went well according to plan. I highly recommend their service.

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Kris and his team were very helpful and efficient and we were very happy with the removal service. There was a delay in gaining access to our new house which made the final cost a little greater than Kris's estimate due to excess hours so worth bearing this in mind when comparing quotes.

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Professional service and highly recommended. Great communication throughout from office staff over email and text and the removal men on the day of the move. The day went smoothly thanks to their hard work and calm professional approach. A great choice of company!

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The move was very professional and the guys moving were respectful of our stuff. would definitely recommend them and use them again.

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Would highly rate this company. Quick, tidy, professional and really flexible during a highly stressful process. Exactly what you want from a removal company.

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No further comments

We find this rating very unreasonable. On the day of the move, the circumstances were a lot more difficult than we were advised by this customer during the booking process e.g. distance to carry a lot longer, crossing road with passing cars, helping with additional wrapping of items in their flat, very busy lift, constantly occupied with residents of the building. As a result, the job took twice as long than it should, and our team worked in sweat to accomplish the move. There was one minor fault from our side: we did not have an electric drill to unscrew their bed faster, which could result in around 40 minutes of longer work, but we lowered our final charge by 1.5 hours to satisfy this customer. It seems that even this discount was not appreciated, as we received a blank rating without any reasonable justification

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Really neat and efficient, would highly recommend.

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Really helpful team of movers. Nothing too much trouble. Very calm and put us at ease. They reassembles our furniture and went above and beyond. Would highly recommend them again!