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Customer ratings

4.0 out of 5.0 based on 7 reviews

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Britannia Cestrian Removals

Britannia Cestrian Removals are a family owned company, operating from the outskirts of Chester and providing home movers in the area with a reliable, comprehensive removals service.

We are part of Britannia, the largest and most successful independent removal company in the UK, and we are BAR accredited.

Wherever you are moving to from Chester, Wirral or North Wales, whether it is locally or nationally, Britannia Cestrian has the knowledge, local experience and capacity to meet your moving requirements.

We are dedicated to offering a removal service of quality and efficiency at a competitive price to ensure customer satisfaction and a trouble free moving service. Our comprehensive service offers excellent value for money.

We do all we can to make sure you have an enjoyable house move.

Before the move

We will arrange with you for our pre-move surveyor to visit you at your house to undertake a pre-move survey. We will discuss your requirements and advise you on the most suitable moving plan that meets your individual circumstances.

We can provide you with a full packing service, using our specialist skill and packaging materials to ensure your items are kept safe during the transition to your new home. We can also supply you with purpose-made packing materials if you choose to pack yourself.

We create a bespoke move plan and agree all the terms and details of your move in advance, so on the day you’ll know you’ll be receiving a quality service that matches your requirements, budget and expectations.

On the day

Your removers will arrive promptly, having been fully briefed on the details of your move, with all the equipment needed for an efficient, quality house move that is tailored to your requirements. Our professional removals experts will oversee each move to ensure the highest standards are maintained at all times.

We are experts in moving all items, whether they are bulky or fragile, unusual or valuable. All of your items will be loaded and transported securely and safely using specialist equipment.

Our members of staff are caring, understanding and respectful at all times to both you and your property. We are able to offer sound advice based on extensive experience in the industry to help you through your move.

Have the peace of mind of using a BAR accredited company that is part of the UK’s most successful removals group and contact Britannia Cestrian Removals for your Chester house move. You can be confident you are working with a company that is experienced, knowledgeable and friendly.

With Britannia Cestrian Removals, you can enjoy a smooth, seamless house move to your new home.

Britannia Cestrian Removals - One of our removal companies in Chester

Customer Reviews

Britannia Cestrian Removals

Average service quality  

Average value for money

4.0 out of 5.0 based on 7 reviews

Service quality

Value for money

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The worst company we have ever dealt with. Very poor.

Thank you for your additional feedback. As you are aware, the points you raised regarding the service provided have been responded to accurately and professionally by email. I am sorry that you feel that our response is not satisfactory, but we have adhered to the terms and conditions of our policy and service contract entered into. Without client feedback, positive or negative, we cannot improve our business, which continues to be our aim after 45 years of trading in the moving and storage business. We always aim to provide 100% customer satisfaction and your feedback will assist this endeavour. Best regards, Mal Fleet

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Britannia were superb. The valuer was sensible and flexible, he suggested a few options for the packing and move. The men sent to pack the house were efficient and polite. The access issues at the new house were dealt with easily and without issue. No stress or issues at all.

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The information they gave us was exact , The two men that did the removals did everything in a very quick time,a very hi Standard for loading all my possessions and the same standard for unloading in my new house very good job .

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Amazing service, packing service a must! Nothing too much trouble, no damages (Knowsley team)

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The guys doing the move were at ease with you. Nothing was too much bother. They worked unloading until the job was complete. Despite it being late evening.very good,very efficient.

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The removal men were friendly, efficient and very hardworking. But they are significantly more expensive than other companies.

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Very professional service. Turned up on time for packing, loading and unloading. Worked hard to get the job done. Very good at making sure everything was in the right place.