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Customer ratings

4.1 out of 5.0 based on 9 reviews

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Mackenzies Removals and Storage

With 25 years of experience in the removals industry, Mackenzies Removals and Storage are specialists within their field. We have a team of professional and dedicated staff who can assist you with all your relocation requirements, including creating a free move plan to meet your specifications. Our goal at Mackenzies Removals and Storage is to anticipate our customer’s individual and bespoke needs and then to deliver a service that is above expectations, using the highest removals industry standards, whilst at all times acting with integrity.

Mackenzies Removals and Storage fully understand that every move is different and respond to customer’s individual needs throughout the removal process. Packing and carefully transporting your possessions to your new home can be a difficult task, but you can rely on our company to provide a hassle free move.

Secure storage is also available on either a short or long term basis. You will have peace of mind knowing that the storage facilities are alarmed and monitored via CCTV. Easy access to your secure unit when you need it. When you are ready to have your goods back, delivery can be arranged at a time convenient to you.

Before your move Mackenzies Removals and Storage will visit your property for a free, no obligation, pre-move survey so we can discuss your relocation requirements in detail. We will always make sure you are kept up to date during all stages of your packing and storage services. Operating in the Belfast, Antrim and Lisburn locations and all across Northern Ireland.

Here is why you should use Mackenzies Removals & Storage:

  • Free advice to design a moving plan for your removals.
  • Punctual service for a stress free move.
  • Expert and professional handling of all your furniture.
  • Competitively priced tailor made removals to your specifications.
  • Both domestic and commercial removal services available.
  • Ecologically friendly practices.
  • Piano moving available.
  • Secure transportation.
  • International and European services.
  • Well-crafted removal plan.

Mackenzies Removals and Storage – one of our removal companies covering Antrim.

 

Customer Reviews

Mackenzies Removals and Storage

Average service quality  

Average value for money

4.1 out of 5.0 based on 9 reviews

Service quality

Value for money

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Initially spoke by telephone to Paul who quoted me £65 per hour to be calculated when move was complete and paid by cash to the removal men... when it came to final payment the staff phoned Paul who then added the time from when the vehicle left the depot until it was due to return . My partner then spoke to Paul explaining that this depot to depot charge had never been discussed at time of booking and that the staff had already said that they had to make a detour on their way back to the depot to collect an item for their boss , and that I wasn't willing to pay it ... after some negotiating on the phone an agreement of - £65.00 was agreed making total cost £420.00 in total .

We informed the customer we charge from nearest depot back depot that is standard practice and the guys did not go for a detour all vehicles have trackers on board we have 6 vehicles in work each day with 30 years experience we have moved a lot of customers 99 % are really happy with our service and our terms and conditions

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An exceptional company. Very polite and courteous and went above and beyond. Made my move very smooth and stress free. Plus they are storing my other items which I did not need.

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The company came two days before to help pack and so had a good idea of what was involved before the day. Despite this they were ill prepared, careless and slapdash. They have damaged a large number of items, and there overall care was simply unacceptable. " The attitude was get it done and get out asap". They left almost three car load of stuff at the old house which we then had to transport ourselves and despite me emailing them they have failed to Eve have the manners to contact me regarding a piece of my trampoline (which was simply thrown into the van in about 100 separate pieces) which is missing leaving me having to buy a new one. I would advise anyone to go anywhere else.

Hi I'm sorry to hear this I think the problem was we had 2 days packing on this job we used 2 Lorries the customer did not realise the final cost would be has much. I arrived at the offload point and helped myself with the furniture at no point did the customer point out any problems and was very happy to sign that they received all items in good condition we have over 30 years of experience and have not received a bad review.

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Excellent team of removal men, made the stress of moving day so much easier.

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Good professional service highly recommend the staff were polite and hard working

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Everything excellent, from being able to accomodate our needs with a very last minute schedule, to the service on the day from the whole team. Mackenzies were excellent in all respects.