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Customer ratings

3.8 out of 5.0 based on 18 reviews

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Mackenzies Removals and Storage

With 25 years of experience in the removals industry, Mackenzies Removals and Storage are specialists within their field. We have a team of professional and dedicated staff who can assist you with all your relocation requirements, including creating a free move plan to meet your specifications. Our goal at Mackenzies Removals and Storage is to anticipate our customer’s individual and bespoke needs and then to deliver a service that is above expectations, using the highest removals industry standards, whilst at all times acting with integrity.

Mackenzies Removals and Storage fully understand that every move is different and respond to customer’s individual needs throughout the removal process. Packing and carefully transporting your possessions to your new home can be a difficult task, but you can rely on our company to provide a hassle free move.

Secure storage is also available on either a short or long term basis. You will have peace of mind knowing that the storage facilities are alarmed and monitored via CCTV. Easy access to your secure unit when you need it. When you are ready to have your goods back, delivery can be arranged at a time convenient to you.

Before your move Mackenzies Removals and Storage will visit your property for a free, no obligation, pre-move survey so we can discuss your relocation requirements in detail. We will always make sure you are kept up to date during all stages of your packing and storage services. Operating in the Belfast, Antrim and Lisburn locations and all across Northern Ireland.

Here is why you should use Mackenzies Removals & Storage:

  • Free advice to design a moving plan for your removals.
  • Punctual service for a stress free move.
  • Expert and professional handling of all your furniture.
  • Competitively priced tailor made removals to your specifications.
  • Both domestic and commercial removal services available.
  • Ecologically friendly practices.
  • Piano moving available.
  • Secure transportation.
  • International and European services.
  • Well-crafted removal plan.

Mackenzies Removals and Storage – one of our removal companies covering Antrim.

 

Customer Reviews

Mackenzies Removals and Storage

Average service quality  

Average value for money

3.8 out of 5.0 based on 18 reviews

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Mackenzies were prompt & courteous to deal with but there was an oversight in updated information and the team came with crates rather than a van to move us and the job took much longer and cost significantly more than we were expecting. The team of removers were quite inefficient and one of the team members smelt strongly of alcohol. We were glad to be moved and mackenzies did a good job assembling furniture & our stuff was moved safely.

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I'm genuinely annoyed I've forgotten the names of the guys who helped us moved as they were top notch in every aspect. If my partner and I had done this ourselves then it would have been a complete nightmare, but MacKenzies made the whole experience easy and pretty enjoyable.

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No comments left

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There’s a 3 hour minimum

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The three men who helped were fantastic. Very friendly and great craic. Would definitely recommend to anyone moving.

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Delivery men were nice but communication was really poor. Insurance excess not explained. Only take card in office hours, again not explained. Not willing to listen to feedback. Reading reviews afterward turns out others have had similar experience. Would not use them again or recommend them.

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Avoid this company. After damaging our stuff they didn't activate the insurance and we paid a fortune for the service. We also had to spend more money to the repairs in the furniture and property.

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Fabulous. Took great care of furniture

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Initially spoke by telephone to Paul who quoted me £65 per hour to be calculated when move was complete and paid by cash to the removal men... when it came to final payment the staff phoned Paul who then added the time from when the vehicle left the depot until it was due to return . My partner then spoke to Paul explaining that this depot to depot charge had never been discussed at time of booking and that the staff had already said that they had to make a detour on their way back to the depot to collect an item for their boss , and that I wasn't willing to pay it ... after some negotiating on the phone an agreement of - £65.00 was agreed making total cost £420.00 in total .

We informed the customer we charge from nearest depot back depot that is standard practice and the guys did not go for a detour all vehicles have trackers on board we have 6 vehicles in work each day with 30 years experience we have moved a lot of customers 99 % are really happy with our service and our terms and conditions