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Customer ratings

4.6 out of 5.0 based on 17 reviews

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Europe Removal & Storage Ltd

 Europe Removals and Storage have offices in London, Slough, Watford, Sheffield and Manchester, giving us a good base across the country. We offer both domestic and international removals, as well as residential and office moves. 

Our goal is to ensure our customers get the most competitive price possible, along with a high quality service from professional, experienced movers.

We always assess what you need from your move by sending over an accomplished removals specialist, who will talk the process through with you, and give you a free quote.

We also provide a range of other useful services:

  • Same Day Packing
  • Day Before Packing Service
  • Dismantling and Reassembly Service
  • Protection Service
  • Packing Materials
  • Special Items Moves (Pianos etc)
  • Storage Service
  • Dumping Service
  • Property Cleaning Services

 

 

 

Customer Reviews

Europe Removal & Storage Ltd

Average service quality  

Average value for money

4.6 out of 5.0 based on 17 reviews

Service quality

Value for money

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Great service. Prompt survey. Turned up at alloted time and delivered on time. A few minor bits damaged in transit but no more than you would expect for a move with over 70 boxes.

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Value for money

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Hi i was move my house last month .europe removal provide me moving and packing service. the team was excellent they don my job with in 8 hour ,we are really happy with services and definitely recommend this company.

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the company was excellent in offering their services. the crew were hard workers and polite. the surveyor did come around. there were a difference from the estimation quote received via email and from what the surveyor gave. However, he explained the move and the services which made it easy for me. the communications were good. happy customer overall.

Service quality

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Really lovely friendly guys ,who worked quickly.They had a long drive on morning of delivery but still arrived happy and smiling.The vans looked a little tired but they made the 600 mile round trip which is the most important thing.

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Really liked the service offered to me. The extra cost was due to more boxes which were used and 1 more truck.Also 2 chest of drawer which i was meant to get rid of, my husband wanted to keep it. The team did a really great job and they have handled by furniture with care. Overall a good experience as it was my first time using a removal firm to move us. We will recommend Europe removal and storage in the future.

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I used Europe Removal & Storage for my first move. it was a good experience for moving for the first time. i was doubtful at first and very stressed. So Europe Removal staff helped me by answering the questions and assuring me. one of the day, someone from the company came and talked about the move in details. asked questions and he kept answering me. i was very pleased overall. thank you Europe removal and team.

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The price was expensive at first but when the supervisor came around my property, he offered me 15% discount. he explained the move/ the process of how it will happen on the day. the team was very good. they did an excellent job. it was a stress free move. i will surely recommend this company and move with them in the near future.

Service quality

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Very poor - job was sub-contracted without informing me. Removal team took very little care of our possessions, broke a sideboard, stained a sofa and made zero effort provide the 'protection service' referred to in the quote. I would not use again and if you value your possessions I advise you avoid Europe Removals - it's not worth the risk.

Thank you for your feedback. The job was never sub-contracted and the customer paid directly to us via online transfer. The customer had extra belongings which he dealt directly with the crews. We have never received a call or an email from him about any damages and any extra cost. We do provide an emergency mobile number to the customer on which they can contact any time.

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I am happy with the companies time keeping, quality of packing and moving. However I was disappointed that my 3k sofas were deeply scratched/ripped when being unloading and moved into my new address. They can't be repaired so I'm stuck with the damage and the clauses of the companies contract!

Service quality

Value for money

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The price was competitive. The services were excellent. The crews were fast and professional in packing, moving and unpacking. Overall I was very pleased with the experience and in the quality of service that was provided. totally stress-free.