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  • Europe Removal & Storage Ltd
  • Joined reallymoving.com: 2015

Customer ratings

4.6 out of 5.0 based on 16 reviews

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Europe Removal & Storage Ltd

As a fully insured company we aim to provide the best moving experience for all of our customers. We specialize in residential, commercial and office re-locations throughout the UK and Internationally. Our goal is to provide cost effective and reliable services to all of our customers. To provide a bespoke quote we send out a surveyor prior to all moves. All of our staff are well trained professionals with years of moving experience behind them.

Customer Reviews

Europe Removal & Storage Ltd

Average service quality  

Average value for money

4.6 out of 5.0 based on 16 reviews

Service quality

Value for money

on

Hi i was move my house last month .europe removal provide me moving and packing service. the team was excellent they don my job with in 8 hour ,we are really happy with services and definitely recommend this company.

Service quality

Value for money

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the company was excellent in offering their services. the crew were hard workers and polite. the surveyor did come around. there were a difference from the estimation quote received via email and from what the surveyor gave. However, he explained the move and the services which made it easy for me. the communications were good. happy customer overall.

Service quality

Value for money

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Really lovely friendly guys ,who worked quickly.They had a long drive on morning of delivery but still arrived happy and smiling.The vans looked a little tired but they made the 600 mile round trip which is the most important thing.

Service quality

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Really liked the service offered to me. The extra cost was due to more boxes which were used and 1 more truck.Also 2 chest of drawer which i was meant to get rid of, my husband wanted to keep it. The team did a really great job and they have handled by furniture with care. Overall a good experience as it was my first time using a removal firm to move us. We will recommend Europe removal and storage in the future.

Service quality

Value for money

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I used Europe Removal & Storage for my first move. it was a good experience for moving for the first time. i was doubtful at first and very stressed. So Europe Removal staff helped me by answering the questions and assuring me. one of the day, someone from the company came and talked about the move in details. asked questions and he kept answering me. i was very pleased overall. thank you Europe removal and team.

Service quality

Value for money

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The price was expensive at first but when the supervisor came around my property, he offered me 15% discount. he explained the move/ the process of how it will happen on the day. the team was very good. they did an excellent job. it was a stress free move. i will surely recommend this company and move with them in the near future.

Service quality

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Very poor - job was sub-contracted without informing me. Removal team took very little care of our possessions, broke a sideboard, stained a sofa and made zero effort provide the 'protection service' referred to in the quote. I would not use again and if you value your possessions I advise you avoid Europe Removals - it's not worth the risk.

Thank you for your feedback. The job was never sub-contracted and the customer paid directly to us via online transfer. The customer had extra belongings which he dealt directly with the crews. We have never received a call or an email from him about any damages and any extra cost. We do provide an emergency mobile number to the customer on which they can contact any time.

Service quality

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I am happy with the companies time keeping, quality of packing and moving. However I was disappointed that my 3k sofas were deeply scratched/ripped when being unloading and moved into my new address. They can't be repaired so I'm stuck with the damage and the clauses of the companies contract!

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The price was competitive. The services were excellent. The crews were fast and professional in packing, moving and unpacking. Overall I was very pleased with the experience and in the quality of service that was provided. totally stress-free.

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Very good hard working team, all packed and moved safely.