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Customer ratings

4.2 out of 5.0 based on 25 reviews

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Removals Expert Limited

Removals Expert

At Removals Expert Ltd. we offer moving solutions tailored to the modern lifestyle and this is apparent in everything we do. Fast paced modern life needs a high calibre removal firm that can efficiently move your home, office or business without causing disruption. We pride ourselves in providing the highest quality of customer care, which is only possible thanks to the dedicated Removals Expert team. Our friendly staff will work tirelessly, drawing on skills and experience to provide you with a service perfectly tailored to your moving situation.

We are undoubtedly a professional, experienced and compassionate removal company, but there are many more reasons to choose Removals Expert Ltd.

Our Commitment

At Removals Expert, we are fully committed to your move. From the outset to completion, our teams will work tirelessly to ensure you or your business are comfortably established in your new residence. Our removal teams make this all possible which is why our staff are the best in the industry. What’s more, all our staff are routinely CRB checked to help give you that extra bit of peace of mind throughout your move.

Value for Money

Removals costs should be justified and at Removals Expert, they are. We are committed to providing high quality removals services cost effectively and will complete your move on both time and budget.

Environment

We care about the environment and are striving to minimise our carbon footprint. All our packaging materials are made from recycled materials to reduce waste and our drivers are trained to drive in a safe, fuel efficient manner. This will not only help minimise our carbon dioxide output, but it will ensure your belongings and goods are transported safely.

Move Manager

Expert Removals Ltd. will also provide a move manager who will personally oversee your move every step of the way. Your move manager will be there to confront any issues that may arise, while helping to ensure your move remains perfectly tailored to your needs throughout.

Insurance

We provide cost effective removals insurance that covers for every possible eventuality and your items will be insured from the moment of collection until they are safely delivered to your new residence. Without proper insurance, you are only covered up to your belongings minimum statutory value and as such, our insurance policy is yet another reason to choose removals expert.

Our Services:

  • Domestic Removals
  • Office Removals
  • Student Removals
  • Packing Service
  • Storage Service

Domestic Removals

At Removals Expert, we can help with your move no matter its size. Whether you are moving from an upstairs urban flat or a detached country house, our dedicated and professional team is here to get you set up at your new residence.

Office Removals

We have helped people relocate their businesses for many years and this experience guides everything we do. Our professional, dependable and insured office removal experts will ensure your office is relocated safely without causing significant down-time or disruption.

Student Removals

We understand the difficulties faced by students renting for the first time, which is why we offer students a discounted service to help reduce the cost of moving to a new student house.

Packing and Storage Service

Removals Expert Ltd. can provide you with as much or as little help as you require. If necessary we can pack everything for you professionally or alternatively, we can leave the packing to you and help with only the larger, more delicate items – like a piano or an art collection. What’s more, we can even store your belongings indefinitely, to help make your move that much easier and less stressful.

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Customer Reviews

Removals Expert Limited

Average service quality  

Average value for money

4.2 out of 5.0 based on 25 reviews

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Very polite and efficient but I would have liked to have been told that they had another job on the same day.

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Removals Experts moved my possessions within the Brentford area on September 13th. On the day of the move, everything seemed normal but days later we found that movers had broken our £600 treadmill and hid this information from us. They moved the machine utilizing improper handling and bent the metals that provide the mechanics. This led them to ask me to take care of the assembly as they could not put it back together and I accepted assuming I was saving the movers time. They covered the machine with boxes and a week later, when my husband moved such boxes, found that the machine cannot longer be put in place and is grossly broken underneath. I spoke to Removals Experts and they accept that the machine was broken by them. They would like to give me £50 in "good faith" but I think this amount of money is ridiculous. I am mostly hurt by the fact that the movers intentionally hid this from me and broke expensive equipment that must be replaced because I use it for health reasons. They tried to hide behind their T&C but nowhere in their contract says that they would intentionally hide information from you nor that they would not try their best to handle, repair or put together broken items. The company that made this treadmill has liquidated so we cannot find spare parts. Bottom line, we have to dispose of this machine and buy a new machine. I would like Removals Experts to take responsibility for the damage caused.

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It was helpful that they contacted us and were proactive in providing the quote as I was very busy. I was grateful that they were able to accommodate us at short notice. They were also flexible and understanding when our move date was pushed back.

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They were very hard workers, very professional, organised and helpful. We were totally satisfied and would recommend them.

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They send a guy for a survey and we got a quote. Apparently it wasn’t clear to him that we had to move in a chain and we got quoted for multiple tripscwithbthevsane van, and they then charged us on the day to get a further van. There was no time for any alternative arrangement at all. We told him, we told the guys packing the day before, and on the morning itself. But we still went out late.

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Great service. Only company to come round to properly check what we had to pack. The packers and movers worked so hard and didn’t stop. Only negative was them not having the cardboard wardrobes for clothes that we were told we’d have.

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Great service, the team on the day were fantastic too

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The company were very accommodating regarding dates for our move, which changed twice. Boxes were provided swiftly when requested. The two movers worked tirelessly on what was a very hot day.

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No further comments

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The mover guys were quick, finished the moving earlier than we accepted. Unfortunately they caused two damages. One of it was hidden very cleverly (dust bin turned to the kitchen wall with the damage side) and we recognised it after a week. No complaint was accepted the Removals Expert as the time limit.

Thank you for leaving a review for us, as mentioned in the email conversation that as a business it is our legal obligation to add time limits to avoid unlimited liability. The time limit agreed with the insurance company is 7 days but we were notified 14 days after the move which is the reason why the the claim was not approved. In terms of damage, I understand that there was a small dent on the dustbin which we believe can be plunged out but we were still willing to offer a replacement and called you a few times but there was no answer. Please feel free to contact us in case of any queries. Regards, Removals Expert Team