3.0 out of 5.0 based on 1 review
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Focus Removals & Storage Teesside
Average service quality
Average value for money
Value for money
Realnut on 3 Jan 2018
Didn't reassemble everything as the said they would. Broke a mirror. They were late and didn't bring a big enough van.
Thanks for your feedback. This is the first that we have heard from this matter, we have checked down any form of contact that we have with yourself and can not see record of you contacting us regarding this issue after the removal was complete. As you can understand, if you were to contact us and make us aware of this issue when the removal was complete then we would of done our upmost to resolve this issue for you and mended/replaced the broken mirror and sent the guys back to re-assemble what was said. We are shocked that they did re-assemble what was mentioned due to this never being a problem we have encountered before. With regards to being late, Focus Removals try our best to give provisional time slots, but with removals, delays can be expected due to keys etc. therefore sometimes us being late can be through no fault of our own.
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14B Chequer Street
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