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Customer ratings

4.5 out of 5.0 based on 26 reviews

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Clockwork Removals & Storage - Sheffield

Clockwork Removals is based in Sheffield and has an outstanding reputation for providing customers with an excellent service throughout the whole moving process. We know that moving can be stressful so we have a variety of packages at cost effective prices tailored to meet your needs. We are experts in moving our customers locally, nationally and internationally.

We offer a selection of services for our customers that include:

House removals-We can ease the pressure of moving by packing and unpacking your possessions and making sure that everything is safe and secure from one property to another. Whether you are moving around the corner or to the other side of the country our skilled team will help every step of the way. We also offer goods in transit insurance.

Commercial moves-We know that your business can still be in operation whilst a move is happening, so our flexible team will work within your requirements to make the process run smoothly. We deal with commercial moves of all sizes, from specialist moves to multi-site relocations and have experts on hand to help with any IT requirements, storage or recycling requests during your move.

International removals-Clockwork Removals are members of the FIDI Global Alliance, the International Association of Movers (IAM) and the BAR Overseas Group and take pride in delivering a high quality service to our customers moving internationally. We have a qualified team who will manage every aspect of your move. Our services include, export packing, international storage, full marine transit insurance and we can help with customs formalities and overseas shipping requirements.

Storage facilities-We provide long and short term storage facilities for home and office items. Our secure containerised storage facilities are in Garter Street in the centre of Sheffield. From desks to valuable artwork we have purpose built storage centres to suit every need.

Clockwork Removals - one of our removal companies in Sheffield.


Customer Reviews

Clockwork Removals & Storage - Sheffield

Average service quality  

Average value for money

4.5 out of 5.0 based on 26 reviews

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The 3 gentlemen that come to help were very polite. Did everything with care.

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I paid in advance and expected things to go smoothly. On the day the movers arrived on time but refused to take some smaller items even though several items on the original quotation had already been moved. They then found that a wardrobe would not o downstairs without disassembly but only let me know as they were leaving the property. They asked if it was O.K. to detour for a couple of hours to do another urgent job and they would deliver to our new property between 2pm and 2.30pm. I agreed. They then turned up at 5.15pm saying it had taken longer than expected to do the other job which meant my brother and I were up until 2 am just trying to put together beds etc. in order to be able to sleep that night. I managed to disassemble the wardrobe they could not take in 20 minutes the next dat (which could have been done by me on the day if they had called earlier to let me know there was a problem). I had to arrange for another van to take the wardrobe and several other items they refused to take. I contacted Clockwork to complain about the service but they have not replied. Ver dissatisfied altogether despite the removals guys working hard when they did eventually arrive

We are very sorry you feel this way and at Clockwork we take customer service extremely seriously but one of our removal partners actually moved you on the day. As was agreed prior to the day this was a furniture only move so they were unfortunately not contracted or remunerated to move anything other than the furniture. They were also not contracted to dismantle furniture and were happy to move this, once dismantled, on the day. It was also agreed with yourself that the team could leave to attend another job. That said we do apologise for not meeting the high service level that we set ourselves and our partners.

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No further comments

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Really good, hard working and it all went really smoothly

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More expensive than the other companies but they came out personally to view the job

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Guys worked really well, weather really bad but everything moved without a hitch.

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After weeks of mild, dry weather, the day of my move coincided with an horrendous snow blizzard. Indeed, so bad were the conditions that people were abandoning their vehicles on my road whilst walking the last part of their journey to work. I feared that the pantechnicon would not make it up the hill. Nevertheless, at the appointed time, the vehicle came in to view, with one of the crew actually shovelling salt from the council bins onto the road to ease matters. The two men then worked cleanly and industriously to remove my furniture etc. and showed considerable expertise and perseverance in getting a particularly oversized sofa out of the living room and front door and into the van. Overall, I was very pleased with the service.

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Perfectly professional in all ways. Made the trauma of the day negligible. Would highly recommend this company and would readily use again.

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The removal crew were first class in all respects. However, we did encounter some difficulty in respect of an attempt to change our removal date, which was only resolved when I threatened to use another company!

We are delighted it all worked out well with your move dates and thank you for your feedback. We will pass on your kind words to the crew. Best wishes, Clockwork Removals

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Enormous vans, hard workers, good service.