4.6 out of 5.0 based on 6 reviews
Instant quotes from up to 5 local removal firms
Santa Removals Ltd
Average service quality
Average value for money
Value for money
Georgia on 21 Jan 2024
Good communication prior to move and WhatsApp video call to confirm quote (walk around of house). Didn't receive a comprehensive list, like other companies with the quote detailing large items etc but thought nothing of it as had pointed these out during the call. Quote doesn't tell you how many men or vans. Called to check, told 2 vans. On the day only one came and the older man of the two was clearly expecting a different job. He walked around tutting, shaking his head and refused to take items (mountain bike, garden bench). We had already loaded our vehicles with sentimental items and camping (campervan) but had to make room. The younger man was much more amenable and polite. It was two trips, because of one van and constant asking when we would get keys (something beyond our control), but we had them by 1pm. My husband helped significantly with unloading and they were away by 4pm.
Although pleased we used removals as I cannot lift our furniture, we feel quote information should be clearer so that customers and removal men have the same information. Emailed annabelle day of move because of the awkward atmosphere but no response.
Thank you for your feedback.
I have sent you an email addressing the feedback answering all points made.
We wish you all the best in your new home.
Santa Removals Ltd
Mike on 15 Nov 2021
Easy to deal with and efficient
flo on 14 Aug 2021
they were fantastic, great service , very happy to help.
Mark Southern on 15 Jul 2021
Brilliant service. The 2 guys hat came to move me did an excellent job at both ends. Would absolutely recommend
Ria on 8 Feb 2020
Great price and service.
Tom on 19 Jan 2020
No further comments
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14B Chequer Street
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