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Customer ratings

4.3 out of 5.0 based on 8 reviews

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Browns ASR (Storage Express Ltd)

Storage Express offers an innovative storage and removal services for all sizes of domestic and business clients that couples an exemplary level of service with outstanding value. We are ideally situated to serve the Scottish Borders, covering Gallashiels and Edinburgh.

From big to small moves, we can do them all.

At Storage Express we know how challenging moving home can be, so we will tailor a service to meet your own specific needs in a prompt, cost-effective and proficient manner. Whether it’s a domestic, business or a student move you need, we offer a personalised, stress free service which will make sure your experience is enjoyable. Our professionally trained team will be on hand to support you at all times.

We know that each move is unique, so we have a range of flexible removal services available, starting with a survey to assess the personal requirements of your move through to a full unpacking of your belongings. Throughout your move you can be confident that your belongings will always be well cared for.

Packing can be the most time consuming part of a move – so let our professional team of packers at Storage Express save you some time.

The packing services we offer are:

  • Full Pack

We can pack your whole house, including fragile and unusual items, and then unpack it again at your new home.

  • Fragile Pack

We can pack only your fragile items, such as china and glassware, and we can also unpack these at your new home.

  • Part Pack

Our packers can help you get your items packed at your old address to speed up the process.

We can provide packing materials if you decide to do your packing yourself and we will unload your boxes and furniture into the rooms you choose.

If you need to store all your belongings or just one item, we can provide a flexible storage solution in our purpose built facilities.

Not only do we provide low cost, flexible and secure storage and removals, but we offer unrivalled complementary services that set us apart – ensuring that your experience is suited to your requirements in their entirety.

Customer Reviews

Browns ASR (Storage Express Ltd)

Average service quality  

Average value for money

4.3 out of 5.0 based on 8 reviews

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Value for money

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Pleasure to deal with and very accommodating about changes.

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The two men who carried out the removal were polite and efficient. They also performed their task in accordance with coronovirous guidelines.

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The removal men on the day were very good, and very pleasant too. Took on board any instructions immediately, and thought through what they were doing. They said that they are used to arriving at jobs and finding people have a lot more furniture and boxes than they had said. This was not the case with us - so much so, that instead of packing the van Monday and driving up Tuesday, per the quote, they got the whole job done on Monday. I was happy with this, and I know it was better for the removal men. I did think it a shame, though, that I effectively suffered financially for being more accurate than many people with my estimate of what needed moving!

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The removal men were excellent but please check your paperwork carefully.

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This company was a disgrace. Ronan Brown could not care less about you once he has your money did not deliver on his promises. Two people turn up that had removal experience and two people turn up that had never seen a removal company! The worse removal experience I have ever had!

All 4 porters on this Job were trained proffessionals, with minimum experience of 3 years. No damages and no customer comments on the Job sheet. So am very unsure of the specifics of problems. Customer was rude and constantly telling staff how to do their jobs. We do not get back feedback and I will be investigating this fully.

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We were really impressed with these movers. The cost was competitive and they were professional and efficient. The movers moved things with incredible ability and speed. We were nervous about hiring movers due to costs and extras but this has made us converts. We would recommend them to anyone contemplating a move. And never again will we do it ourselves!

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I honestly can't praise this firm enough. The service and price was superb. Quotes for other companies started at £300 whilst the hourly rate allowed me to move my 1 bed flat for only £75. I used the 1 man + van option and pitched in myself - but if you're unable to do the lifting they have a 2 man + van option that is also great value. They can even help pack if needed.

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Really excellant service. We have sold our flat and moved into rented accomodation until we find a house to buy, and we plan on using Storage Express when we move again.