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4.6 out of 5.0 based on 29 reviews

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McKinlays Residential Surveying

McKinlays Chartered Building Surveyors is a specialist, independent practice of Chartered Surveyors. We operate in the Dorchester and Torquay postcode areas and in these locations we have established an excellent reputation for second to none service we offer.

We have an unmatched knowledge of the South West of England, and all the types of properties that reside there. This expert, practical knowledge enables us to offer a variety of service to our diverse range of clients.

We are a small, friendly team of professional surveyors retaining the personal touch in each of our projects that many larger firms cannot provide. We design our surveys to ensure we meet the needs of all of our clients. We are renowned for our customer-centric approach.

Our residential surveys include:

  • Full Building Survey
  • HomeBuyer Report
  • Valuations

All surveys are detailed and comprehensive, and will be conducted by an experienced, fully qualified Chartered Surveyor.

Following the house survey, if required, we can phone you to discuss the findings of the inspection and if the property you need surveyed is currently vacant you can visit us on site so we can talk you through the conclusions gained from the survey. We can provide expert advice to help you through the process.

It is our aim to supply our clients with an electronic copy of the survey report within 3 working days, although this will differ depending on the type of survey and property. We would then issue a hard copy which would be posted first class.

If you are purchasing a property in the Dorchester or Torquay areas of the UK and you need a survey, you don’t have to look any further than McKinlays Chartered Building Surveyors. We are a qualified and experienced firm, happy to discuss your requirements with you and tailor a service to suit your needs.

We also have a commercial side to our business, offering services for commercial property transactions.

 

Customer Reviews

McKinlays Residential Surveying

Average service quality  

Average value for money

4.6 out of 5.0 based on 29 reviews

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Very professional and easy. Would def recommend to others.

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They were cheaper than the other quotes received and we can only assume (& hope) that the completed survey is of the same quality as the other companies', however their communication was terrible. We had to chase to find out when the survey would take place but were pleased to receive the survey within a couple of days of it being done, however found that it contained information that clearly wasn't correct, or indeed even relevant to our property! Having emailed them detailing the various issues & requesting an amended version be sent (also by email) we received a reply the same day apologising that an unedited version had been sent and that an amended version would be sent that day. Having not received this a week later either by post or email, I chased by email & received a brief reply to day that it would be looked in to later in the day. I heard nothing further but did receive a copy in the post two days later which had presumably been sent the week before but was delayed due to underpaid postage of £1.50 that we had to pay! I've emailed again twice and left voicemails on both the office & mobile numbers but still no electronic copy or any other communication.

We are sorry to hear that you received a very poor quality of service from us. Unfortunately, at the time of carrying out your survey, we were experiencing administration difficulties in the office due to staff illnesses and bereavement. This meant that we were away from the office for several days, leaving the office unmanned and unable to answer the telephone. We accept that our communication with some of our clients was not as good as it usually is. As a family run business, we were under a great deal of stress and we failed to cope with our situation very well. We do sincerely apologise, and we hope that everything else went well with your house purchase. We will be in contact over the next few days to personally apologise for the poor service. Best Wishes, McKinlays Residential Surveying

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Really help and quick!

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Would recommend without hesitation. Managed to get the survey done a full week earlier than originally planned.

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Phil was so helpful. And the report arrived the very next day! I cannot recommend him highly enough!

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Very polite and kind manner, information was clear about what work would be carried out.

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Friendly, efficient and helpful. Had to try several times to get through on the phone.

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