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4.8 out of 5.0 based on 10 reviews

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James Ross & Co

James Ross & Co, a well-established Chartered Surveyors firm, can provide you with expert property services for your house purchase in the Greater London areas.

Stephen Howes is the main chartered building surveyor of James Ross & Co and has over 30 years’ experience completing:

  • RICS HomeBuyer Reports
  • Building Surveys.

With a degree in building surveying and as one of the first chartered building surveyors in the UK to gain a postgraduate qualification in building conservation, he has worked in for many years in London refurbishing period and modern properties.

In this time he has gained an in-depth knowledge of building defects and their implication to the structure of a building.

Drawing on this long, practical history in the property industry in London, we will provide you with the information you need to know when entering into a property purchase, giving you peace of mind.

When you select James Ross & Co for your HomeBuyer Report or Building Survey, you will not only get an affordable house survey, but you will receive expert, objective advice that is based on extensive experience and knowledge of the properties in the area.

Let us help you get the full information about the structural condition of the property you are buying in Greater London, and contact us today to further discuss your quote and your requirements.

Customer Reviews

James Ross & Co

Average service quality  

Average value for money

4.8 out of 5.0 based on 10 reviews

Service quality

Value for money

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Quick replies and a very thorough report from this surveyor.

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Stephen is very professional. We communicated well before the booking and made an appointment without hassle. He did the survey and gave us a report in 2 days. The report had all the details I needed and was able to address my specfic requirements. He was also willing to explain the report to me over the phone.

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Stephen Howes conducted a very professional and informative survey. His written report was extensive and useful for planning next steps. His verbal report was very timely and also very informative. He was also very responsive to the original enquiry. I would strongly recommend Stephen and commision him next time I need a surveyor.

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Very good quality Bulding survey, detailed and very helpful to us in deciding not to buy the property. Unfortunately Stephen was very prompt in answering email before doing the survey but went silent after that. Survey delivered 5days and never answer to our request for a quick follow up call to better understand his finding. We used a different surveyor for our new property, similar quality, price and no problem in following up after the survey was delivered.

Unfortunately, Customer's comments are not accurate. We had trouble communicating with him both before and after the survey sending 4 emails which were not answered despite having been clearly sent. This type of miscommunication rarely happens but in this case it did so. Possibly our communications got spammed but it is disappointing to note his comments. Perhaps he could have called to check why correspondence he was expecting had not arrived which is what most people do when emails go astray at their end.

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The survey was detailed and thorough, and Stephen (our surveyor) helpful and responsive throughout.

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Wonderful service, prompt, thorough well written survey and Stephen was super responsive and helpful.

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I highly recommend Stephen Howes. We have had many surveys done in the 40 years we have bought and sold houses and this was in a different league - by far the best. Apart from being reliable (the survey being done when agreed), the report was excellent. Although we had only asked for a Home Buyers report it was extremely thorough and detailed, very clearly written and the photos very useful. Stephen was pleasant to deal with, responded very quickly to phone calls and emails, and very generous with his time, answering my questions and advising about some of the issues raised by the report on the phone. I much appreciated all of this. I will be recommending him to anyone I know looking for a survey.

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The company conducts themselves very professionally with customer service and after sales service of a very high standard. The cost is very reasonable and should I require a surveyor again in the future I will be sure to look them up. The report Stephen provided was clear, comprehensive and easily understandable. Will definitely recommend.

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Survey performed promptly and a detailed report was produced within a few days.

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I was very impressed by the examples of building surveys that this company had undertaken in the past and I really liked the fact that they even took photo's so it made it quite clear as to what they were referring to in the report. The report was written very professionally but also in a way that I was able to understand.