Customer ratings

4.4 out of 5.0 based on 9 reviews

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Magowans

A RICS registered valuer and surveyor, Chris Magowan has over 22 years’ experience in the industry. Chris has lived in the Richmond area for the last 15 years so knows it extremely well. He has experience in HomeBuyer Reports, Building Surveys, Red Book Valuations, lease extension and enfranchisement, landlord & tenant negotiations, amongst other things and was called to the Bar in 2015. Personable and professional, Chris prides himself on the service he offers to his clients.

Customer Reviews

Magowans

Average service quality  

Average value for money

4.4 out of 5.0 based on 9 reviews

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they were fine, but they cancelled on the sellers at short notice

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It was fast and easy to engage, offered survey day was in a few days only. Reports looked thorough and accurate.

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I would not recommend this company. I have a list of complaints the main one being that they failed to provide an accurate and comprehensive homebuyers report and they failed to respond adequately to my complaints. I wasted my money and my time. I did not buy the property, however I did go on to buy another property and the standard of the inspection and report of the other surveying firm that I employed relative to that supplied by Macgowans was ridiculously better.

Dear Customer, Your complaint was handled professionally, in good time and comprehensively. Your complaint was not upheld, this does not render the process inadequate.

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They were easy to work with and really helped me to understand the process and managed to get the survey done the following week. I spoke with the surveyor on the phone after the visit which was so helpful and they have me great advice. Claudia was very good at staying in contact and responded to all my queries quickly and efficiently. Would definitely recommend them.

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Really efficient and great service right from booking to the delivered survey. Thank you very much.

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The firm were very responsive and carried out the survey quickly. The report was comprehensive and helpful.

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Very pleased with Magowan’s. It was very easy to contact them. Chris provided an excellent service with a thorough report and kindly met with us after the survey to talk us through his findings. Desiree provided quick email responses and kept me updated throughout the process. Would highly recommend!

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A really in depth report

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