1. Home
  2. Removals
  3. Directory
  4. Town and Country Removals

Customer ratings

4.2 out of 5.0 based on 17 reviews

  1. 12
  2. 1
  3. 2
  4. 1
  5. 1

Ready to get quotes?

Instant quotes from up to 5 local removal firms

Get removals quotes

Town and Country Removals

Town and Country Removals are as family orientated removals company based in Haywards Heath, West Sussex, providing full and part moves to local and national customers.

We are a well-established company, with over 20 years in the business, and we pride ourselves on the excellent reputation we have in the industry.

At Town and Country Removals, we offer a courteous, professional and reliable removals service to all customers, whether you are moving to your new home across the country or round the corner. We have a range of different sized vehicles to suit all moves.

Whatever your requirements we can provide you with a seamless move for an excellent, competitive price.

All of our members of staff are fully trained and we can organise for our experienced estimators to visit you at your property to ensure you receive a no-obligation, accurate and cost effective quote. Staff members will be fully uniformed at all times.

We are a reliable company with full insurance, handling your belongings with care and consideration for your peace of mind. We specialise in items such as fine art, china, antiques, grand pianos and grandfather clocks, so you can be confident that we are a professional and knowledgeable company.

Packing

The team at Town and Country Removals are fully trained and highly skilled in providing a careful and secure packing service. We can pack whichever items you choose and we can provide sufficient packing materials if you wish to complete your own packing.

A few of our packing services include:

  • Full Packing
  • Breakables and Fragile Packing
  • Clothes and Books Packing
  • Disassemble and Reassemble of Furniture.

We will ensure your items are wrapped and packed safely.

Storage

We offer a secure and dry storage facility which is CCTV monitored and operates an alarm system. Your items will be fully insured throughout the whole duration of their stay.

Whether you need storage for days or years, our 120,000 square foot storage warehouse only uses containers that are clean, safe and well protected. Each storage unit will have available approximately 250 cubic feet (7 cubic metres) of space.

With Town and Country Removals you can be sure of a first rate removals and storage service. So for a free estimate and advice from a professional removals company, contact us today.

Town and Country Removals – A Removals Company covering Brighton

Customer Reviews

Town and Country Removals

Average service quality  

Average value for money

4.2 out of 5.0 based on 17 reviews

Service quality

Value for money

on

They were so patient with the fact that the removal date kept changing

Service quality

Value for money

on

Very accomodating

Service quality

Value for money

on

They were wonderful. Love that someone comes to do a survey of what needs to be moved so that it's not a surprise for the removalists on moving day. Super professional. The removalists were really lovely. Most straightforward and stress-free furniture move we've had in this country!

Service quality

Value for money

on

I felt when I queried the storage additional cost the e mail received back did not have a very helpful tone. The kitchen was packed well but upper floors I felt had been Packed in a haphazard way. Finding a drill that was in a room packed with no paper around it on top of brand new baby clothes I had in a chest of drawers was a shock. This meant things were hard to find. An antique glass light was packed with very little packaging and luckily not damaged. On the Thursday when I understood it was just packing several boxes and items were taken from the property to storage (assumed all going on the Friday) meaning I had no medication, underwear etc for 12 days as items were in storage this wasn’t a major issue but was inconvenient

The Collection was completed over a two day period , packing and part load the first day with the remainder of the belongings brought to store the following day . It was discussed with the husband which items could be taken on the first day and the son was present at all times. All items that were collected and packed were delivered with No damages to the new property. The storage dates were changed because the customer wanted to decorate the new property. The move in to the new property was overseen by the son but many of the items had to be put in the garage since the property was not ready. The job was completed in our Professional Manner and the customers seemed satisfied on the move day.

Service quality

Value for money

on

I was slightly nervous about TCR having read the bad reviews here, but with a late change of move date they were the only people with availability. Happily, they were a good team - friendly and efficient at packing up and moving us without a hitch. I would recommend a site survey, as our quote went up compared to the online estimate (but that is just how much stuff we have!) so a visit will avoid any nasty surprises. Would TCR use again.

Service quality

Value for money

on

Couldn't fault them, nice people. Kept in contact / upto date. Furniture was delivered intact. A stars all round.

Service quality

Value for money

on

They were fine - the movers themselves were friendly and helpful.

Service quality

Value for money

on

Good service. The guys who moved us were careful, considerate and friendly. Would recommend this Town and Country Movers and would definitely use them again.

Service quality

Value for money

on

We are reporting this firm to the guild of removers for mis practice. They created a situation after surveying our move that forced us to pay more in cash or they would pull out mid move. They held us to ransom unacceptably and it should not be allowed. The men on the ground worked hard and were good, but lacked a leader and it needed coordination.

I'm disappointed that you found TCR unacceptable and were holding you to ransom. Firstly your online volume was 1850cbft, when I surveyed your property it was 2000 cbft. When my crew arrived it was 3000 cbft. Your husband said to me what was going and what wasn't when I visited your home, the garage for example, I was told only one quarter was going the rest wouldn't be their. In fact it was all still there and had to go. At this point my Foreman gave your husband my number to call which he did. I told your husband that I'd bring another vehicle up and discuss the extra charge for the 1000 ft over volume of which I did. When I arrived we had a civil conversation regarding the over volume although he said he had refilled the garage with household items to which I said maybe some but not the amount that was in their. We agreed that I wouldn't pro-rata the cost to which I was within my rights to do but instead got a contractor to drive the extra vehicle up which you'd agreed to pay £120 as I swallowed the rest of the cost as a gesture of good will. When my vehicles arrived some 3 hrs later they found out that the people were moving themselves out and my guys had to wait an additional 3hrs before they could unload, did I charge you waiting time ? Nope, did I charge you for the extra items that we disassembled and put back over the 4 items you were charged for ? Again no. In response to lacking leadership, I have spoken to all members of staff on the job and can't argue with them as in they were loaded by 1pm and arrived around 4pm, got back to the yard at 1am so I think that they did a fantastic job and were indeed organized and professional in what they achieved in that time scale.

Service quality

Value for money

on

Very smooth job, the guys Anthony & Anthony were excellent. The company done exactly what was agreed. Would use them again and totally recommend them to anyone who is concerned with moving house. These guys made the whole process easy and stress free. Thank you Sean Anthony & Anthony.