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Customer ratings

4.8 out of 5.0 based on 138 reviews

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Intercity Removals and Storage

Intercity Removals and Storage is a professional, highly reliable removal company from Cardiff. Whether you are moving home or office, we can provide all types of removals and delivery services at a very competitive rate.

We offer:

  • House Moves
  • Office Moves
  • Packing Materials
  • Storage
  • Local and UK-wide Moves
  • Moves to Europe

It is our objective as a business to provide the best quality removal services at a cost effective price. Whatever relocation or logistics solution you need – we will be able to help.

We understand the important event moving house is in a life time, so when you choose Intercity Removals and Storage for your house move, you can be confident of an efficient, careful removal service.

We will ensure you have a stress-free day by discussing your requirements with you and arriving with the correct size vehicle and equipment for your move. One of our friendly members of staff will visit you and your property to allow us to understand your needs and advise you on appropriate packing materials – we can provide these to make your packing easier.

On your moving date we will arrive punctually and load your items promptly in a secure and efficient manner, getting you and your belongings into your new home safely.

We offer a reliable service and we will always keep your belongings safe.

If you need a storage solution for your belongings, we offer a packing, collection, storage and delivery service to provide you with a high level of flexibility. You can also have the peace of mind that your items will be kept secure and will be covered 24/7 by the latest access control and CCTV.

Our professional, friendly members of removal staff are available 24/7. Please feel free to contact us for any reason or to ask any questions.

Intercity Removals and Storage – A Removal Company in Cardiff

Customer Reviews

Intercity Removals and Storage

Average service quality  

Average value for money

4.8 out of 5.0 based on 138 reviews

Service quality

Value for money

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This company provided excellent service from our first enquiries to the actual move yesterday. We highly recommend them. The team we had were very good indeed, they worked very efficiently and carefully and made our move stress free. They provided the loan of boxes on the day which was very helpful too.

Service quality

Value for money

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The person who did the quotation told me that certain items of furniture would be dismantled but the movers themselves failed to do so. My wife ended up dismantling furniture on the pavement by herself. The movers also had poor English and couldn’t understand us. We found ourselves doing a lot of carrying and we still ended up with several items and boxes in the wrong rooms. All in all, very stressful and not worth the expense.

Intercity Removals take our customer feedback extremely seriously and we are sorry to hear that you were not 100% happy on this occasion. As you are aware our Office Manager has contacted you to discuss this personally and to apologise for any misunderstanding. As explained our team had not quoted for any dismantling of your items and therefore as this option had not been taken up by yourselves we were unprepared for your request. We have taken your feedback on board and going forward our team will contact the office to provide a quotation for when clients change their mind. On the day, as our team are always willing to help, they did help you dismantle some of your items and did so free of charge in order to help your wife. In addition, our office provided a larger van, again at no additional charge, and so were able to carry additional items for you.

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Value for money

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Excellent service.

Service quality

Value for money

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We would like to thank the team who moved us, they were great! It was such an exhausting job, but they were very efficient and organized throughout. I will definitely recommend Intercity Removals to any friends needing a reliable and great bunch of guys to see them calmly through a very stressful experience. Thank you.

Service quality

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Excellent communication, prompt service. Emails and calls responded in timely manner. They lived up to their fanatic reviews. Didn't need to see house, discussed over phone what needed moving from 3 bed property so they allocated 2 x 3.5 tonne trucks. Stated if we only end up using one truck on the day then our price will be reduced accordingly. Perfect.

Service quality

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Excellent service. Easy to deal with, very accommodating during a stressful time where our moving date was changed at short notice they were very flexible and changed without fuss. Prompt efficient service and the guys on the day gave lots of confidence and worked so professionally and very hard.

Service quality

Value for money

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The work men were very polite especially the foreman. Very fast too.

Service quality

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Polite team, but quite slow. Took most of the day, which was disappointing when we had packed and boxed everything, and we only moved 30 mins drive away. Moved 200 miles with basically same stuff last year in much less time.

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Professional, prompt and took great care in moving all our stuff. Would recommend.

Service quality

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Excellent customer service, friendly, efficient, great value.

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