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Customer ratings

4.8 out of 5.0 based on 93 reviews

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Simply Moving Home & Office Removals

Simply Moving Home and Office Removals offer a professional and modern solution to removals at a great price. We’re based in Leicester and can provide local, national and European removals. 

We operate throughout the Midlands, London and the South East, performing moves for homes and businesses. Regardless of the size of your move or the distance you’re moving, all of our moves are treated with the utmost attention and respect. We have the experience and knowledge to be able to provide advice on all types of moves.

Our priority as a business is to provide exceptional customer service during the full process of the move. We always put the customer first, as we know that you are the most important aspect of our continued growth as a company, with much of our business coming from the recommendation of happy customers.

We’re proud that, no matter what the requirements of your move are, each of our customers will receive the same great quality of service. All of our moves include insurance free of charge for peace of mind.

We believe it is the quality of our staff which makes our moves successful. We only recruit courteous, accomplished and astute individuals to ensure that your move is a stress free process. Our moving teams generally comprise of two, fully trained movers – ready to give you an effective and careful move.

Our professional and careful staff offer our customers a packing service to ease the stress at a busy time. We can pack the contents of your home or just a few specific items depending on what is needed.

We can supply you with boxes and packaging materials and we also have storage available if it is required.

Simply Moving – moving doesn't have to be complicated

 

Customer Reviews

Simply Moving Home & Office Removals

Average service quality  

Average value for money

4.8 out of 5.0 based on 93 reviews

Service quality

Value for money

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Everything costs extra. Strange as it wasn't the cheapest quote to start with. Confusing price structure where extras are added even though a fixed quote? Van sent too small, told we had too much stuff?! What, in a tiny semi? They charge waiting charges beware ... Save yourself a lot of unnecessary stress on the day of your move by booking one of the much cheaper FIXED price company's who are with you all day and put everything in the rooms required. Would never, ever recommend this company but gave them 1 star as the 2 guys sent did work hard.

Dear 'Bassing', I'm sorry you were not completely satisfied with our services but I have looked into this further and spoken to the team that came to you on the day. Having checked your paperwork there were no additional charges levied on the day, the fixed price is what you paid. But yes, we do occasionally charge waiting time where there is a prolonged delay, this can be avoided with prior notice as we can schedule moves to start later in the day to avoid this. In your case Lora the team explained that as you were not packed up and ready to go that we can offer a packing service on the day and charge you for this by the half hour or wait whilst you pack it yourself but would have to charge you the time for the team and truck to be sitting there. You chose to have neither service and move the unpacked items yourself in your car. Our packing service charges along with any waiting charges were all listed in our quotation and your confirmation prior to you booking, we offer up front pricing with all our bookings. Regarding the size of the vehicle, we sent a vehicle to you based upon the information you have given us and from this information there was ample space for the loading of your goods, in fact the team took everything you had told us about and then many more additional items until the truck was full. We could happily have sent either multiple vehicles or a larger vehicle had you requested this. Your partner explained to the guys that you had been very stressed with the home move before we got there and that he would direct the team as to where items should be unloaded to in order to take the strain from yourself, we relocate items wherever you like in your new home and I believe we did this as instructed. You even tipped the guys on the day for a job well done but we wish you had contacted the office to air any concerns about our packing charges before publishing your negative feedback here. As you can see from the many other positive comments we have received we do offer a well priced and professional service, something we pride ourselves on, and the reason so many of our clients recommend us and use us time and time again. Once again I apologise if you were not completely satisfied and if you find yourself looking to need a removals company again I will personally attend to ensure the quality of service is as high as you would hope for. Kind regards Martin Ward Director www.SimplyMoving.co.uk

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Simply Moving were fabulous. Our three guys couldn't have been nicer or more helpful. It took almost 10 hours to move us, on a really hot day, and they were amazing - still smiling and cheerful to the end. I wouldn't hesitate to recommend them. And an excellent price too...

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Friendly, flexible and helpful to first time movers. very useful packaging kit available beforehand and excellent and helpful team on the day itself. Everything arrived safely and loading and unloading were quick but the guys,were still friendly and chatty during the process.

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No further comments

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very good , very helpful

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As with a previous move that this company did for me, the same two guys were very efficient

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I used large and well know removals which cost way over 1000 pounds and barely delivered half decent job. Simply Moving home is a small business which run by people who cares about their customer. Every time I called it was just prove that customer service is excellent. Martin visited us and was very respectful and well talk us through it. Price did not change from original quotation. His team on the day, can't be any better. Two young guys and most importantly highly respectful and well behave and very trustful. I could not reach my new home before them, so left them on the other end with no supervision. But guess what, it was more than best job done and honestly more than I expected. Every thing was tidy. Thank you very much for the team. Finally for first time a removal company they delivered a promise to make it easy for us on the day. Fully recommended and yes value for money.

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Just very happy with the service I received

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Martin and his team were great. My wife, who hates the moving experience, thought they were fantastic. Hard working, polite and clean are a good combination for a successful move. Martin bent over backwards to facilitate our move and I would recomment them to anyone.

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I can't recommend them highly enough, we moved from a 3 storey house to a 2 storey about 30 miles away. The 4 guys turned up when agreed and didn't stop working for the 6 hours they were with us. Simply Moving are excellent, Martin knows what he's talking about! They turned up with 3 lorries and everything fitted in perfectly... the last box took the last box space in the last lorry.. All in all a fantastic experience and well worth the money we paid (which was very competative too)