Joined reallymoving.com: 2009

Customer ratings

53
8
3
3
4

reallymoving.com says

Gordon Rafferty, a removal expert at All Moves UK, is a member of our Property Professor panel.

All Moves UK Ltd

All Moves UK is a family run business based in Nottingham, Derby and Leicester offering a professional and quality service.

Over the years we have gained great experience in the removal industry, offering a first class service no matter the size of the move; we take the utmost care with our customers' possessions and treat them as if they are our own.

Through the years we have grown due to demand into a large fleet offering varied services within the removal industry. We are specialists in the removals business, and in particular the transportation of household goods and office furniture.

Removals - For peace of mind

We are certified members of many trade associations including Buy with Confidence (Trading Standards) Trusted Trader, FSB and RHA. We go through vigorous checks to qualify for one more reason to give our customers extra peace of mind when it’s time to make your choice of remover.

Our total commitment is to providing a professional and personalised service and we understand the importance of logistics to make your day stress free. We pay a visit to your house for free for a pre-move survey to see what equipment will be required to ensure a smooth move.

Our friendly staff, who are all fully trained, uniformed and CRB checked, will be there to make the progress of your move simple. We understand that there can be delays on the day, our teams keep a light hearted approach to every day moves, handling goods carefully and safely transporting belongings from your house to your new home.

We offer a range of services; from a fragile pack to a complete pack and unpack service, or the dismantling and assembling of furniture. Our estimator and office staff will ensure that your quote will be simple to read and very understandable. In our quote we will provide a full cost breakdown so you can tailor your move to suit your budget.

Storage

Should it be needed, we offer only the best storage facilities for our customers in Nottingham, Derby and Leicester.

Awards

We have won the Excellence award for outstanding customer service for 7 years running, plus the annual A.C.E award for the last three years; this makes us the highest award winning company in the Nottingham, Derby and Leicester. Please look at our award page when viewing our website. Winner of AIM Domestic Mover of the Year 2016. 
 

Customer feedback

reallymoving.com asks every customer to provide feedback on the firm they used. The reviews you see below are real and can only be submitted via a secure link. We aim to work with the best moving home services throughout the UK.

All Moves UK Ltd summary

Average service quality:
4.3 out of 5 (71 reviews)
Average value for money:
4.3 out of 5 (71 reviews)
Average rating: 4.3 out of 5 based on 71 reviews
Get removals quotes
Service quality:
Value for money:
Average rating:
4.5 out of 5

Good, upfront estimation which told me everything that I needed to know about the move. Friendly movers which asked me when unsure about any aspect of the job. No damage or wear/tear to new property. Would definitely use again!

Service quality:
Value for money:
Average rating:
5.0 out of 5

Great customer care,great service, professional and punctual.very happy with the service.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Excellent service and helpful, friendly movers.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Fantastic service. Very efficient, professional and fast. The two guys who moved us Alan and Wayne were so helpful and calm. Any requests concerning the move were treated as "no problem". Would thoroughly recommend this company. Very competitive prices.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very efficient and professional, I would highly recommend them!

Service quality:
Value for money:
Average rating:
5.0 out of 5

They were the only company that followed up my online enquiry, they came for a look to give an accurate quote. They also sent out information on things we needed to do such as change Drs etc. May all be obvious but it was a good check list.
On the day of the move the guys were on time, they were polite, friendly and extremely efficient. They had special covers for the furniture and TVs and They really treated our stuff well. When we got the keys for our new home they unpacked the Lorry and put all our stuff in the right rooms. They even put the sofas where we wanted them.
I found Debbie in the office to be extremely helpful and efficient.
This is by no means a criticism,just advice for other movers and that is it to box everything as there was some bits the guys couldn't take. That was entirely our naivety.
Very happy to recommend

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very good team.

Service quality:
Value for money:
Average rating:
4.5 out of 5

Good service, thank you.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Excellent service and value for money. The team were really professional and went the extra mile to make sure the move went smoothly. I would truly recommend using them.

Service quality:
Value for money:
Average rating:
4.5 out of 5

An excellent service.

Service quality:
Value for money:
Average rating:
4.0 out of 5

Over all it was a good service, a couple of items were scuffed and a floor lamp arrived slightly bent. We did not notice until afterwards though so it was our fault for not checking everything straight away. Also it wasn't enough to really be a concern, I think that we expected a few scuffs and knocks. I did had to leave a couple of items behind though (dishwasher and tumble dryer), as the lorry provided was not large enough. The guys would have had to take the lorry and unload and then come back to collect them. As we had to be out by a certain time and were paying by the hour, I decided it would be cheaper to leave them behind.

Company response: This was a hourly job as small, they did have bit more than said to move and we would of popped back to collect as local but they did not want to pay more than the minimum 4 hrs. But thank you for the feedback, the floor lamp was not wrapped so can only protect with rugs.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Excellent driver & his mate, got it all done in record time with a 156 mile journey in-between loading & unloading

Service quality:
Value for money:
Average rating:
5.0 out of 5

They were absolutely brilliant and made a tough job simple and quick. Thanks again for getting our stuff safely across the Midlands and saving us time, stress and effort! Highly rated :-)

Service quality:
Value for money:
Average rating:
5.0 out of 5

Excellent value for money, very happy with service.

Service quality:
Value for money:
Average rating:
4.5 out of 5

Very friendly and helpful team. They made it a stress free move.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very courteous and helpful,would recommend

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very friendly and helpful staff, conducted the whole process with a smile.

Service quality:
Value for money:
Average rating:
1.0 out of 5

I was very unhappy with the inadequately size van they sent. All this naming absolutely everything you want moving is ridiculous. I needed stuff moving that was forgotten about, like a laundry basket and the kitchen bin. The company spent time dismantling furniture just to squeeze it in the van, and they still didn't fit in 2 of my declared items, a fridge freezer and my king size mattress. I had to leave the furniture dismantled at the delivery end because they would have charged me another £45 as it would have took me into an extra hour. I had to call another company to move the left over items, he charged my £40. I spoke with Debbie on the phone because they needed paying before the removal guys left. She was not understanding and explained to me that if I needed more items moving then a second trip was required at an extra cost. I will not be recommending this company as I feel they are a sub standard company.

Company response: This customer did not have a visit all we had was an inventory which this is the copy below and really moving have same inventory, any one of our small wagons would fit this in comfortable,
1x Settee Large,1x Settee,Medium,1x Armchair, medium,1x Welsh Dresser,2x Bookcase Large
1x Single wardrobe,1x Chest of Drawers, Large
1x Kingsize bed,1x Single bed,4x Bedside Table
2x Fridge Freezer,1x Washing Machine,
1x Microwave,1x Lawn Mower
We only offer hourly rate without a visit, she only wanted us there for 4 hours and did not want to pay any extra, the goods to be move was a full house move not just items on inventory and we had to dismantle all beds and bookcases so we could move them as could not move complete and was told this would be done ready, when the team arrived she had double the amount of goods, this is a complete unfair review as it was the customer that completely miss informed us of goods to be moved but expected us to do it for no more cost, the other van that arrived would of took at least three trips to finish the job, and our men moved everything on inventory and dismantled in the four hours but were unable to re-resemble as they were out of time

Service quality:
Value for money:
Average rating:
5.0 out of 5

Arrived 30 minutes early and packed quickly. On the way before 7-30am arrived at my new home before 2pm 350 miles away

Service quality:
Value for money:
Average rating:
5.0 out of 5

They are really good at what they do and take great care with all your belongings

1 2 3 4 

We've already helped over 1,794,671 movers

  • Compare removal firms quotes in 3 simple steps:

    1. Complete our simple form
    2. Confirm your email address
    3. Compare your quotes
  • Get quotes

Why use reallymoving.com

Reallymoving.com has a panel of 200+ removals firms who are all Ombudsman regulated and comply with our Code of Practice.

Our partners are:

  • Ombudsman accredited
  • Credit Checked
  • User reviewed

Over 1,300,000 people have used reallymoving.com.