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Customer ratings

4.8 out of 5.0 based on 72 reviews

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A to Z Removals

A to Z Removals are a Birmingham based removals company covering the Birmingham postcode area and specialising in small to medium sized household removals. We can offer both local and long distance moves from the West Midlands area to all over the country.

We can provide a service for both advance bookings and short notice bookings.

Founded in 1986, we have over 25 years’ experience providing household removals, so you can be sure that you’re in safe hands with A to Z Removals. All of our staff members are experienced and highly trained in handling goods.

We’re a highly rated company with exemplary feedback from our happy customers. We work hard to provide all of our customers with a service which they would recommend to their friends and family.

Whatever the size of your move we have the available vehicles in our fleet to be able to supply you with an appropriately sized vehicle. From a service that needs only one man and a van to a service which needs a full removals team and a furniture lorry – we can help. All our vans are equipped with blankets, furniture covers and straps to ensure safety and security for your items during transit.

We offer a range of removal services:

  • Fragile items wrap
  • Dismantle and reassemble of furniture
  • Disconnecting and reconnecting of appliances (not including gas appliances)
  • Floor coverings
  • Packaging boxes and materials
  • Flexible, secure storage

We are fully insured and in the unlikely event of a problem or dispute arising there is a detailed complaints procedure in force for your peace of mind.

Our services are available 24 hours a day 7 days a week.

A to Z Removals – One of our Removal Companies covering Birmingham

 

Customer Reviews

A to Z Removals

Average service quality  

Average value for money

4.8 out of 5.0 based on 72 reviews

Service quality

Value for money

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They were absolutely brilliant I would have them again top class highly recommendable well worth the money.

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Unfortunately arrived an hour and a half late without tools due to having a van broken into, so this put extra stress on our time for everything. However, staff were friendly and did everything that we asked. They stayed late until everything was completed and nothing was broken. This company was also much better value than all other quotes we found.

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Everyone I dealt with was really professional and the move went really smoothly. As someone who has lived in 5 different cities, I am no stranger to moving and moving companies. This was one of only two companies I've ever used in which nothing was seriously broken. Everything thus far seems to be kept the way it was before the move. So I give major props to the two gentleman who moved my apartment. It was a long day with more boxes than I thought there would be. But they arrived on time (3pm) and worked late until the work was done, and because of this I gave them both a nice tip. I would highly recommend this moving company to anyone looking! The only gripe I have is that they do not accept credit cards, its cash or transfer only. Where as the last 5 moving companies I have used I paid with a credit card. This was a bit of an inconvenience to me not being able to pay with a credit card. But if you do not mind cash or direct transfer then ignore this part of the review. But overall I would definitely hire them again and will consider them again when I have to move in a year's time!

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Tony & Michael did the job, couldn't meet two nicer or more helpful lads ,I would recommend this company to anyone.

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I was really pleased with AtoZ Removals and they moved everything on time without any damage and fuss, so will most definitely recommend them

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Initial email communication could have been more efficient but the team worked very hard on moving day to ensure everything was packed properly and moved safely. Would highly recommend for an affordable, reliable job.

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Incredibly stressed out staff with bad attitude. One - Tony - claimed, as he emphasised the need to speak to my husband rather than me, women do not understand cubic meters. There were several others, while pale into insignificance compared to that.

Dear Customer, We apologise you feel our service was not up to standard on this rare occasion, however we feel your rating of 1 star is unfair. Our team arrived at your property, loaded your furniture and moved you on time without any breakages. No issues were reported to us at any time. We have also called to personally apologise for any comments that were misinterpreted. Thank you for using A to Z Removals and all the best in your new home’

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Fantastic service, quick and speedy response during moving negotiations and was able to do immediate removal. Movers were friendly, helpful and accomodating to our needs, will definitely recommend in the future!

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Hardworking team of two. They carried all of my belongings up a number of flights of stairs without complaint and put the items when I asked. Overall a great service at a very competitive price.

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Thank you to Chris, Tony and Seko. Tony and Seko took great care with our move and took the time to make sure everything was packed securely and safely. Perfect and professional, I wouldn't hesitate to recommend AtoZ.