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Customer ratings

4.8 out of 5.0 based on 90 reviews

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A to Z Removals

A to Z Removals are a Birmingham based removals company covering the Birmingham postcode area and specialising in small to medium sized household removals. We can offer both local and long distance moves from the West Midlands area to all over the country.

We can provide a service for both advance bookings and short notice bookings.

Founded in 1986, we have over 25 years’ experience providing household removals, so you can be sure that you’re in safe hands with A to Z Removals. All of our staff members are experienced and highly trained in handling goods.

We’re a highly rated company with exemplary feedback from our happy customers. We work hard to provide all of our customers with a service which they would recommend to their friends and family.

Whatever the size of your move we have the available vehicles in our fleet to be able to supply you with an appropriately sized vehicle. From a service that needs only one man and a van to a service which needs a full removals team and a furniture lorry – we can help. All our vans are equipped with blankets, furniture covers and straps to ensure safety and security for your items during transit.

We offer a range of removal services:

  • Fragile items wrap
  • Dismantle and reassemble of furniture
  • Disconnecting and reconnecting of appliances (not including gas appliances)
  • Floor coverings
  • Packaging boxes and materials
  • Flexible, secure storage

We are fully insured and in the unlikely event of a problem or dispute arising there is a detailed complaints procedure in force for your peace of mind.

Our services are available 24 hours a day 7 days a week.

A to Z Removals – One of our Removal Companies covering Birmingham

 

Customer Reviews

A to Z Removals

Average service quality  

Average value for money

4.8 out of 5.0 based on 90 reviews

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Excellent customer service, careful movers and done with a friendly attitude.

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Great company, great value for money. I'm a disabled customer and Tony and his team helped me move cities. They were proffesional, quick, great value for money and lovely chaps.

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Great service and communication throughout. Very friendly and efficient.

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Moving house is stressful but Chris and the team at A to Z Removals were fantastic from start to finish. From Chris replying to my calls and texts promptly and answering all my questions, through to Tony and Stitch carrying out the fastest and professional house move I've seen, I cannot fault this company. If you are reading this to check reviews for home removal companies you can't go wrong by giving A to Z a try.

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This firm were absolutely brilliant! On time, sup r efficient and helpful and were in touch every step of the way to let me know when and where they were. They made a day I dreaded extremely stress free and I cannot fault the amazing customer service. I would definitely recommend them to friends.

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Perhaps listen a bit more to the Customer Would be useful accepting alternate and digital ways to estimate house contents rather than sticking to 'average box sizes'. For instance accepting photographic evidence, , Wats App photos, , storage unit size or prior visit by team so to manage expectations on both sides. Overall flexible, trustworthy and accommodating. They even worked on Sunday so for me to meet my deadline albeit at a cost!

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Very uncommunicative. I had to keep e-mailing them to get answers. A bit amateurish on the whole. But they were cheap.

Dear Customer, I'm very sorry that you misinterpreted it as being uncommunicative when we insisted that ALL communications must be made by email, but as we were operating during the lockdown period with only part time office staff, it was essential to correspond by emails, as all 4 of our driver have access to our email account, and they would all be able to read all correspondence. These were unprecedented times that even with over 30 years experience was very trying, but im glad that we managed to move you on time, without any damage and without adding any temporary surcharges to compensate during lockdown, like many other companies did, which means we were also much cheaper than all our rivals. We have been members of reallymoving.com for over 10 years and we don't usually receive complaints of this nature and have always maintained a customer rating of between 4.7 - 4.9 for over 10 years, performing 1000's of removals.

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