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Customer ratings

4.8 out of 5.0 based on 97 reviews

  1. 89
  2. 5
  3. 2
  4. 0
  5. 1

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A to Z Removals

A to Z Removals are a Birmingham based removals company covering the Birmingham postcode area and specialising in small to medium sized household removals. We can offer both local and long distance moves from the West Midlands area to all over the country.

We can provide a service for both advance bookings and short notice bookings.

Founded in 1986, we have over 25 years’ experience providing household removals, so you can be sure that you’re in safe hands with A to Z Removals. All of our staff members are experienced and highly trained in handling goods.

We’re a highly rated company with exemplary feedback from our happy customers. We work hard to provide all of our customers with a service which they would recommend to their friends and family.

Whatever the size of your move we have the available vehicles in our fleet to be able to supply you with an appropriately sized vehicle. From a service that needs only one man and a van to a service which needs a full removals team and a furniture lorry – we can help. All our vans are equipped with blankets, furniture covers and straps to ensure safety and security for your items during transit.

We offer a range of removal services:

  • Fragile items wrap
  • Dismantle and reassemble of furniture
  • Disconnecting and reconnecting of appliances (not including gas appliances)
  • Floor coverings
  • Packaging boxes and materials
  • Flexible, secure storage

We are fully insured and in the unlikely event of a problem or dispute arising there is a detailed complaints procedure in force for your peace of mind.

Our services are available 24 hours a day 7 days a week.

A to Z Removals – One of our Removal Companies covering Birmingham

 

Customer Reviews

A to Z Removals

Average service quality  

Average value for money

4.8 out of 5.0 based on 97 reviews

Service quality

Value for money

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Initial email communication could have been more efficient but the team worked very hard on moving day to ensure everything was packed properly and moved safely. Would highly recommend for an affordable, reliable job.

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Incredibly stressed out staff with bad attitude. One - Tony - claimed, as he emphasised the need to speak to my husband rather than me, women do not understand cubic meters. There were several others, while pale into insignificance compared to that.

Dear Customer, We apologise you feel our service was not up to standard on this rare occasion, however we feel your rating of 1 star is unfair. Our team arrived at your property, loaded your furniture and moved you on time without any breakages. No issues were reported to us at any time. We have also called to personally apologise for any comments that were misinterpreted. Thank you for using A to Z Removals and all the best in your new home’

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Fantastic service, quick and speedy response during moving negotiations and was able to do immediate removal. Movers were friendly, helpful and accomodating to our needs, will definitely recommend in the future!

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Hardworking team of two. They carried all of my belongings up a number of flights of stairs without complaint and put the items when I asked. Overall a great service at a very competitive price.

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Thank you to Chris, Tony and Seko. Tony and Seko took great care with our move and took the time to make sure everything was packed securely and safely. Perfect and professional, I wouldn't hesitate to recommend AtoZ.

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The service was very pleasant and love the way thay work and I would use them again

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No further comments

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It was a very quick and professional response. Very good moving experience.

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Great value for money- despite a late start the whole move was done in a day. The day didn’t start great as I got a txt from them to say they had staff issues and the van wouldn’t start- but was only given 5 minutes notice of this. If the company had let me know earlier in the day then the end to end experience would have been better.

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They do exactly what it says on the tin