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Customer ratings

4.7 out of 5.0 based on 81 reviews

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Abbey Removals

Abbey Removals are a friendly and reliable company you can trust for your Birmingham house move. Whether you are moving just one item of furniture or a full household of belongings, let Abbey Removals take the worry out of your move.

We have an extensive range of services to help you at this time. We can provide:

  • Home Removals
  • Office Removals
  • UK Removals
  • Overseas Removals
  • Packing Services
  • Furniture Dismantling and Reassembling
  • House Clearances

We can also offer you a safe and secure storage solution if required and have packing materials available, such as bubble wrap and boxes. Whatever your requirements – we can meet them.

Our range of services allows you to select what you need, so you can sit back and relax while we provide you with an efficient service that meets your needs. Our aim is to save you the hassles involved with moving house.

We are a premier moving company, offering a fast and professional yet friendly service. With Abbey Removals, you can have the confidence that your belongings will be taken care of.

We are fully insured for your peace of mind.

We cover all the West Midlands, whether you are moving from Wolverhampton or West Bromwich, with the ability to move you anywhere in the country, so if you are moving house or need your belongings put in storage, Abbey Removals in Birmingham are the ones to call.

Abbey Removals – One of our Birmingham Removals Companies

Customer Reviews

Abbey Removals

Average service quality  

Average value for money

4.7 out of 5.0 based on 81 reviews

Service quality

Value for money

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not happy at all they broke my dining glass dining table and then said it was flimsy anyway..didn't connect my washing machine properly and it flooded my kitchen the next day..and also didn't assemble my daughters cot properly had to get it refitted and they also broke my bed frame and claimed it was already broken and decided to leave it outside the front door I was really stressed out and oh also forgot to mention the move was originally booked for Friday but got a phone call half an hour early on the day saying lads can't make it it will have to be tomorrow..very unprofessional when I got the quote the price was a bit too good to be true and that's what it was exactly cheap and unreliable it felt as if the lads just wanted to do the job as fast as they could and leave..an experience I shall never forget and will not be using them again

Hi, my response to this customer is that she was a very nice young lady, and should not be leaving my company a review like this after all we did to help her out. Firstly, her dining table top broke as it was already falling apart, which she was made aware of by my staff. Secondly, her bed was in very bad condition with half the slats missing. Thirdly, she was advised that her cot could not be fixed, as more than half the screws were missing beforehand. Lastly, out of the kindness of our heart we charged this young lady half price, as that was all she could afford. It was agreed we would move her either Friday or Saturday on our terms and conditions, and we would give her at least 3-4 hours’ notice as we did. We gave her a call Friday around lunch time to advise her we would be moving her on Saturday. As the job was to help her out, we still cut no corners and sent 4 staff members and the right size vehicle as it’s not always about the money. She was advised by myself about everything, regarding timing and her furniture etc. I have since tried to call her to talk to her, and to see if there is anything we can do for her, but she has not returned our call. Last thing, what I have forgot to reply on was the washing machine; the waste pipe needed a tightening clip, and she was advised not to use the machine until it was fitted, otherwise there could be leaks. But like all the other things did she listen, no – and by the way when the lads left she was very happy, and she said I understand the table was flimsy and already falling apart and gave the lads a tip. Nas

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The guys were very good and carried out their work with efficiency. Nothing was broken, Nas was there all the way ensuring the move was conducted well. He also periodically checked how we wanted things done. Whats great is he doesn't ask you to pay him until everything has been moved and you are happy with outcome. He even offered myself and husband sine lunch which was really tasty.

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Very friendly, helpful and polite

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I found them friendly helpful and really well priced

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Very helpful small company. Nothing was too much trouble. Very fast and efficient. Would recommend.

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I was pleased the service provided. Great Team work and very friendly and helpful.

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Excellent hard working team. Furniture wrapped up and well protected. Reassembled and placed exactly where we wanted it. Excellent service. Would definitely recommend.

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Abbey removals were fantastic. Packed everything away efficiently with no damages. We made the booking at short notice and Naser and his company were outstanding. All the employees were polite and efficient. I would recommend to anyone moving. 5 stars on all aspect and really good value for money. Even put the furniture back together when we got to the new house.

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Very efficient, very fast. Arrived on time. Commenced work straight away. Dismantled and re-erected all furniture which was a great help. Polite and friendly staff. Would definitely recommend.

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Amateur. The firm passed this onto a different firm without any consultation. Totally incompetent. Damaged a brand new sofa that was still in its wrapping. All communications apart from quote done by text message. He has refused to contact me regards insurance for damaged goods, also a painting damaged. Neighbors at both ends all commented on the poor service they witnessed. Avoid at all costs.

I was not well the night before this gentlemen removal so we were a driver short, this was around 7pm so rather than let the client down at such short notice we got another reputable company to move the client. We also forked out an extra £150 from our own pocket as the other company charged a lot more than us. On the day of the removal the other company bent over backwards for this gentlemen but nothing was too good for him he wanted everything done his own way and just would not listen or take the move managers advise. The move manager advised he had over ten years experience in the removals industry and not to interfere and let them carry out the work properly, he just would not listen, I commend the move manager for putting up with this gentleman and finishing his job. As it is evident from our previous reviews we have done quite well, but as they say you can't keep them all happy. I also spoke to the client and advised him that if you have any issues or problems the move manager would be happy to help, and the move manager also advised me if there were any issues he would be happy to help, but the client had not got back in contact with us.