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  • Mach1 Removals
  • Founded: 2004
  • Joined reallymoving.com: 1970

Customer ratings

4.7 out of 5.0 based on 52 reviews

  1. 46
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Mach1 Removals

Mach1 Removals is a professional, family run removals company, providing a service for domestic and commercial moves. Based in Chesterfield, Derbyshire, we operate in and around the Midlands and South Yorkshire area, undertaking both local and long distance moves. 

We take pride in our professional manner and attitude, and it is our priority to make sure that every one of our customers is happy with our work to ensure our continued success.

We provide an excellent, first-rate removal; guaranteeing customer satisfaction through an efficient and friendly service that goes that extra mile. But these aren’t our words – this is what our customers had to say about us. We’re a highly rated, highly recommended company, with a long list of happy customers.

We offer a variety of services in our removals package to make sure your moving day proceeds with ease and you remain stress free, including moving, packing and storage services with no hidden charges.

We can perform full, part and single item moves. We also offer a full or part packing service, and we can dismantle and reassemble furniture if requested.

We will appropriately protect your large items of furniture with professional covers and blankets and, when arrived at your new home, items will be placed in the rooms of your choice. We also put down floor protectors to help keep your carpets free from dirt and damage at both properties on your move day with us.

We provide secure and insured storage containers with 24 hour CCTV coverage.

All of our moving staff members are fully uniformed and all of our moves are insured.

Our range of services and professional and courteous manner will ensure that you’re satisfied with your move, so if you’re moving in the Derby, Nottingham, Sheffield and Wakefield area and want a stress free move – you need Mach1 Removals.

Customer Reviews

Mach1 Removals

Average service quality  

Average value for money

4.7 out of 5.0 based on 52 reviews

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Value for money

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Absolutely excellent service provided. Great communication, friendly and professional team. The cost was very reasonable and the best quote I was offered. They really worked hard for the whole day, moving all my belongings in a professional and safe manner. They even brought carpet protector rugs for my floors and stairs! Could not recommend these guys highly enough and would definitely use them again on another move.

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A straightforward, professional and very friendly service.

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An excellent job done - on time, courteous, skillful, and hardworking. Very good value for money and would highly recommend MACH 1.

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We were really happy initially - good price and friendly responses. We emailed a few times to check details whilst waiting for the house seller to confirm the date. When they confirmed one weekend we checked with Mach1; they said they were still available on the date and said to transfer the money to book. We immediately arranged the bank transfer of the £100 deposit and emailed to say so. They never responded. We thought it was just because it was the weekend at first and they were waiting for the banks to open. After a few more days we messaged again to request confirmation. Only the following weekend did we get a reply saying that they had received the money, but had given the date to someone else meanwhile. It was a very challenging position - once we'd paid we were now bound to them and couldn't go elsewhere without losing it. However, their terms and conditions said they weren't bound by the deposit until they had emailed us about it. This delay of responding of nearly a week meant we couldn't find another company to move us without paying double the price for a specialist service (we were moving around a bank holiday and companies were extra busy) and it caused us extensive problems. They also could never explain how somebody else had booked it before us when we paid within 5 minutes of them telling us they were free. From other reviews it sounds like they're a great company if you don't have this communication issue, but I've laid out the facts here as their lack of communication and failure to contact us for a week after our deposit was very costly to us.

Hello when we spoke the date was available and we requested a deposit to secure this date for you, the deposit was not received into our bank straightaway and by the time the payment was received and I had checked our bank account another customer had already booked us so I contacted you straight away as soon as I had seen there was a deposit to refund you and inform you that unfortunately another customer had booked us in between your payment . I'm very sorry we couldn't move you I wish we could move every customer but I have to book customers on a first come basis. We refunded your money straightaway and contacted you as soon as I have seen that you had made a payment regards matthew.

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very good, got on with it

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Very impressed by speedy response to email Enquiry over a weekend, able to do job at short notice, very professional. Moved items quickly and safely. Much better service than we had had from a large company the previous month. Highly recommend for smaller volume removals

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Excellent service polite professional worked hard got us moved very quickly top class service would really recommend. Thank you to both removal men.

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Great, conscientious and hard working guys. Very helpful and careful with our things. Highly recommended

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Matt and Mach1 were very professional and reliable. They had a real "can do" attitude and everything went smoothly on the day. Highly recommended

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Really great service, and value for money. Two guys moved all our things from a two bed house quickly and with no hassle. Made the moving process so much easier. Would highly recommend.