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Customer ratings

4.9 out of 5.0 based on 28 reviews

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New Horizons Removals and Storage Ltd

New Horizons Removals and Storage is based in Swindon near the three borders of Gloucestershire, Oxfordshire and Wiltshire, so we are ideally positioned to provide a professional and efficient removal service locally to these counties. We can also complete national, European and worldwide moves.

We’re a professional removal company with a measured and achievable approach. It is our priority to provide high end customer service.

New Horizons provide quality and well planned relocations, offering peace of mind to all of our customers. We appreciate how precious our customers’ possessions are and it is our commitment to treat them with the greatest care.

We’re a friendly, close-knit company, offering a personal touch with all our moves – you can have confidence in us to provide a high quality service planned to the individual needs of the customer. We have the experience and skill to be able to provide a service which considers all the different aspects of a move.

We can offer a full packing and unpacking service, or provide advice to help you to do it yourself. We can also offer a specialist packing service for quality and antique items. We have the equipment and know-how to be able to move grand pianos.

We also allow ourselves enough time to pack your possessions to the highest standard so you can be certain that they will arrive to your new home in top condition. However fragile your items are, we are considerate and careful whilst wrapping and packing.

We operate modern vehicles and have a wide range of equipment, such as scissor lifts, cranes, cherry pickers and forklift trucks. We can handle any type of move.

At New Horizons we like to be environmentally friendly – recycling boxes when we can.

We can also offer quality short term and long term storage services in our Swindon storage facilities. We can store business and household items, from furniture to motorcycles.

Customer Reviews

New Horizons Removals and Storage Ltd

Average service quality  

Average value for money

4.9 out of 5.0 based on 28 reviews

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First class friendly service at every step. Competitive quote. Telephone contacts friendly and helpful, removal staff excellent. Worked under very hot and demanding conditions at both ends of the move, but completed the job without complaint, always cheerful and helpful. First class service, highly recommended. Thanks for making my move less stressful.

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Very fast and efficient service. Extremely competitive price. Thanks.

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Friendly and competent removals company. Recommended.

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New horizon were professional and meticulous in the packing had not one item damaged . they were very helpfully and knew what they were doing. Would recommend them with the highest praise

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An excellent service that was invaluble to my move.

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they were fantastic very polite and helpful reccomend them to any one.

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The men were polite and friendly but did not listen properly to instructions re some things I wanted to take in the car (the only things not packed properly in boxes and placed on their own in a corner of the bedroom so it should have been obvious) and these items got mixed up with stuff being stored in the garage, which caused me some headaches! They also did not ask me which rooms I wanted furniture to be in and so put it where they thought while I was being distracted by the landlord discussing a problem with the kitchen.

Unfortunately this move was a down size move and the delivery address was too small to accommodate all the belongings due to the less rooms and lack of space. Further issues were present ie the kitchen did not have the required plumbing or space for the white goods and the bedroom storage was not finished. The delivery was made to the best of our ability given the restrictions. An offer to move a few items, following the delivery, was declined by the customer.