Before you book a removal service it is very important to choose a company with the right insurance cover.
If your service provider is fully insured then you are in a good position (I would recommend reading terms and conditions, which should have been supplied to you). If the screws were lost by your removal team, they are obligated to address that problem.
Here, they have options:
The removals company can always try and repair the item at their own expense.
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