Customer ratings

4.1 out of 5.0 based on 225 reviews

  1. 134
  2. 53
  3. 10
  4. 9
  5. 19

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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 225 reviews

Service quality

Value for money

on

The completion statement included over £700 of charges that were previously paid, or charged for twice. After multiple queries they were removed, but the person I was speaking to was losing patience with me asking questions about each of the charges, which naturally I was going to query and double check. Generally, we were happy with the service and made sure the process happened as quick as possible. The online portal is useful to keep track of where you are and the next steps in the process. Communication was frequent and easy to get hold of people, however for first time buyers, the language used can be hard to understand and more sympathy to people unfamiliar with this would be beneficial.

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Adam at connect2law was very helpful and was able to deal with our conveyancing process efficiently and fast. Overall I was very pleased with the service.

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Brilliant service from start to finish from the salesperson who started to the lawyer who helped me through out the entire case. I had alot of questions but nothing was too much for these people and thats' what sets them apart. I would happily use them again if I needed to and would advise everyone who wants a fair and thoughtful service to use this firm.

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Overall very positive, everything went smoothly. I was appointed an account manager who I needed very little contact with, as the online portal is really useful for checking progress. The assigned solicitor to complete my purchase, Steph Hodgson, was very responsive, efficient, professional and friendly.

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If I could leave 4.5 stars I would as this was over 4 but not quite 5. Great that there is always someone at the end of the phone although sometimes service can be a little impersonal. However the quality of lawyer/surveyor was great as well as the speed following my request of a speedy transaction. Also available for questions as I needed some hand holding so great ! Overall would recommend connect2law and will definitely use them again shortly.

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There were initially some communication issues, but overall the company provided a very professional, efficient service.

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Connect2Law provided professional services and was great service for the cost. Everything was covered by the lawyer, Adam, and he was very helpful through a difficult process. I am very satisfied with the service provided and would recommend using Connect2Law, especially if you're on a budget.

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The legal team is very professional and polite. It can be slightly difficult to get thold of your solicitor, however my case was dealt with in a reasonable time. Overall i jad a pheasant experience.

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Clear and simple conveyancing. The service provided was really good and clear. What they quoted in the first place it's what they charged at the end (don't always get that with conveyors). They assigned an account manager so I was always kept in the loop. Everything was throughly checked and I believed they look for my best interest.

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Overall, the completion time was promised at 8 weeks. This was delivered. The costs were very transparent from the start. Sometimes I found it difficult to get through to an account handler but when I did the service was helpful. Once I got the direct dial for my conveyancer the process seemed to move a lot quicker and the advice received was obviously fully accurate. The conveyancer seemed generally passionate on making sure completion was achieved and everything was carried out correctly.