4.1 out of 5.0 based on 225 reviews
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Muve Conveyancing
At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.
We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!
By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.
Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.
Muve
Average service quality
Average value for money
Service quality
Value for money
Sarah-lou89 on 14 Jul 2018
The early stages were extremely painful. A generic admin team dealt with early contact, losing our certified documents, not realising they had received our deposit fee. After complaining to the customer service manager,we werr assigned an actual person, who unfortunately wasn’t any better. After our searches came back we were finally passed to Adam, the conveyancer who was actually very quick, thorough and very accessible. Connect2Law ate let down by their admin and customer service teams and made the process even more successful for us.
JT on 10 Jul 2018
No further comments
Alex R on 28 Jun 2018
Great people to work with. Always available at the end of the phone for an update/prod. Steph was great at understanding our situation and pushed through our case as soon as was possible.
Deepak on 27 Jun 2018
Adam Shire was assigned as an conveyancing Solicitor by connect2law. I am very happy with his professionalism. He kept me informed on almost daily basis on the progress. He is a master of reading fine prints! I only wish connect2law would have assigned Adam Shire earlier to my case than waiting for all reports to arrive to them. I lost at least good 1 week because of this. Otherwise i am generally happy with the overall experience.
Excellent service on 19 Jun 2018
Efficient friendly and professional from start to finish!
JohnM on 29 Mar 2018
They provided a good service for both the separate selling and purchase when I moved. Speedy and no hassle.
Natasha on 25 Mar 2018
Seems very professional
Mrs Jourdain on 9 Feb 2018
They are very good at apologising but nothing changes. I instructed them beginning of November for a straight forward sale. It has been a collection of errors and appalling lack of communication. They appear to be short of staff (unless they give everyone annual leave all at the same time). I certainly would not use them again.
Dear Customer, As discussed, the initial delay was caused because we were awaiting a an important piece of documentation from you. The lawyers did chase you to provide this. We did lose some time on the management pack but we anticipate we will still get you to exchange in your desired timescale. This will represent a 10 weeks from receipt of the completed welcome pack, which is faster than industry standard for a leasehold transaction. Yours, Connect2Law
Tam on 14 Jan 2018
Very late in appointment a dedicated person for my case.
Good to speak to you today and I'm pleased your case is progressing quickly and on track for your deadline. As discussed, it did take a couple of weeks for us to chase down all of the papers from the other parties, and only then could we introduce you to your dedicated conveyancer. With the focussed work we've done in the past two weeks we should have a speedy and successful conclusion to your purchase.
Sam C on 12 Jan 2018
Connect2Law have been helpful and informative throughout the process. They are thorough in their approach and keep communication accurate and timely.
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