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Customer ratings

4.5 out of 5.0 based on 41 reviews

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Parnaby Removals UK Ltd

Parnaby Removals is an established family run company serving the removal needs of UK households and businesses at competitive rates.

Our base is in County Durham, from where we provide local, national and international coverage, specialising in moves in Darlington, Middlesbrough, Durham and the North East. We offer a comprehensive, insured service, including packing and storage facilities.

Our uniformed staff will provide any necessary assistance to help your move progress as smoothly as possible from your first call to the completion of your removal – we always place your needs first. We offer a free survey before your move to ensure that everything during the process is properly coordinated and the right equipment is selected for your move. We are committed to delivering all of your belongings safely to your new home at the arranged time.

The most important part of any move is making sure that everything arrives safely to your new home in the condition it left your old. For this reason our careful packing teams are specially trained and will turn up with the latest packing materials and skills – so you can be sure that all of your belongings will be kept safe with Parnaby Removals. We ensure all furniture and items are correctly protected, from china and glassware to mattresses and clothes.

When arriving at your new home, we will unpack and position your furniture where you decide it should be. On our departure, which will not be until you are completely happy with our service, we will take with us all packaging materials you no longer want.

If you’re undecided about plans or your new home isn’t yet ready, we can also provide maximum security storage for your belongings, with both long and short term options.

Talk personally to Anthony Parnaby about your needs and arranging a survey so we can see how best to provide you with the move you want.

Parnaby Removals UK - One of our Removals Companies covering Durham

Customer Reviews

Parnaby Removals UK Ltd

Average service quality  

Average value for money

4.5 out of 5.0 based on 41 reviews

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The removal lads were first class with a sense of humour.We had problems on the day but they carried on regardless would use parnaby again if needed

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Better than excellent service! They came to pack the house and they were, very friendly, fast and gentle! I cannot recommend them enough. They are very honest and truly professional!

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No further comments

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Mr Parnaby was very helpful and came himself to give us a quote for our move. He supplied 12 large removals boxes (as we'd asked) and supplied wardrobe boxes which the 2 removal men packed on the day. The company provided 2 removal vehicles which were more than adequate to move all our belongings in 1 trip. The removal men were really helpful from start to finish (and even assisted the removal company that were moving our opposite number on the day) and put our interests first all the time. The only slight negative was the fact that we were unprepared to pay waiting time to pick up our keys to the new property - not our doing incidentally. All in all, we are well satisfied with the service that Parnaby's provided and wouldn't hesitate to use them again if ever the occasion arose. We have incidentally, recommended their services to someone we know who's move is imminent.

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Execellent and quick service, very careful with all my belongings.

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Extremely approachable and efficient. They did two furniture removals within three days - one local, one a couple of hours away. I can't fault them. The two teams of two men were both really good at their job and were able to willingly and cheerfully overcome any obstacles. They were slightly more expensive than their rivals but I sensed that they would be worth it, and they were.

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The two guys who turned up to do the removal were AMAZING! From start to finish, nothing was to much trouble for either of them. They made the moving experience so much less stressful - highly recommended

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The quote was not carried out in full. The blinds were left and so were the sheds which was no room in the container. Their was other things left in the bungalow which I had to go back and move myself including the blinds. The shed is a nightmare and have to pay someone extra to take away. The guys were extremely helpful but too much for both in one day. The quote should have been for a couple of days.

Thank you for your feedback, I am really sorry your job went this way. When we arrived at the bungalow you were not packed. We tried our best to move what we could and did empty the house apart from the blinds as they were not taken down and the sheds which were full and not dismantled. We did offer to do this for you but you said you would do it yourself so we compensated you for that. Again I am sorry your job went this way.

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Anthony was the key to our accepting this company. He is personable and gives honest advice without 'gilding the lily'

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A great personal service. Anthony was very considerate with my mother who is 86. He was friendly, punctual and very reasonably priced. Nothing was a problem for him. Dan, the removal man, was efficient, punctual, careful and extremely helpful. He was pleasant and friendly. A first class firm!