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Customer ratings

4.5 out of 5.0 based on 55 reviews

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Parnaby Removals UK Ltd

Parnaby Removals is an established family run company serving the removal needs of UK households and businesses at competitive rates.

Our base is in County Durham, from where we provide local, national and international coverage, specialising in moves in Darlington, Middlesbrough, Durham and the North East. We offer a comprehensive, insured service, including packing and storage facilities.

Our uniformed staff will provide any necessary assistance to help your move progress as smoothly as possible from your first call to the completion of your removal – we always place your needs first. We offer a free survey before your move to ensure that everything during the process is properly coordinated and the right equipment is selected for your move. We are committed to delivering all of your belongings safely to your new home at the arranged time.

The most important part of any move is making sure that everything arrives safely to your new home in the condition it left your old. For this reason our careful packing teams are specially trained and will turn up with the latest packing materials and skills – so you can be sure that all of your belongings will be kept safe with Parnaby Removals. We ensure all furniture and items are correctly protected, from china and glassware to mattresses and clothes.

When arriving at your new home, we will unpack and position your furniture where you decide it should be. On our departure, which will not be until you are completely happy with our service, we will take with us all packaging materials you no longer want.

If you’re undecided about plans or your new home isn’t yet ready, we can also provide maximum security storage for your belongings, with both long and short term options.

Talk personally to Anthony Parnaby about your needs and arranging a survey so we can see how best to provide you with the move you want.

Parnaby Removals UK - One of our Removals Companies covering Durham

Customer Reviews

Parnaby Removals UK Ltd

Average service quality  

Average value for money

4.5 out of 5.0 based on 55 reviews

Service quality

Value for money

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The 3 lads worked really hard. I was not impressed with the wardrobe boxes. I was told I would get 8 but I was given 5 of the most dilapidated specimens and had to be used again . I was told I would have the large van n I got a small van and a bigger one so the bigger one did 2 trips. We were downsizing so everywhere was full, I made a code for where things needed to go but a lot ended in the wrong rooms so we have had to move a lot around which was a bit annoying as I had shown them it first. However nothing seems to be broken up to now but we still have a few boxes to open. I think another person would have helped, we had friends helping us move stuff in their cars too.

I am sorry your move was not perfect. I did have to fit your move in to a very busy week the week before Christmas. I could have booked those vans out three times over. Your move was booked for the week before but you cancelled the day before. In our terms and conditions I could have taken 50% of the removal cost but did not. I had a wagon and three men that could have been moving someone else that day so lost money. I did use two vans and the lads did have to make two trips at no extra cost to you. This made the job take much longer than it would have if I had used a wagon so cost me more in fuel & wages. My guys informed me that the job was not packed correctly also very bitty this again was one of the reasons the job took longer. I am very sorry about the wardrobe boxes not being in good shape and we only brought 5 but I think under the circumstances we did OK.

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Really friendly and polite and they took great care of my stuff - everything arrived in perfect condition. I would definitely recommend them as they are extremely hard working and decent people.

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Parnaby removals proved to be very efficient. From the first contact, everything was explained, arrangements were carried through. Impressed by care taken with all my belongings. The men were friendly, helpful and co-operative. An upheaval made more pleasant.

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Very friendly with a can do attitude. due to unforseen circumstances our move date was changed twice, this was not a problem for Parnaby who changed the dates with no fuss.

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Good service, the men worked hard going up and down all of the staris to our flat.