Joined reallymoving.com: 2013

Customer ratings

45
1
1
0
1

Abbey Removals

Abbey Removals are a friendly and reliable company you can trust for your Birmingham house move. Whether you are moving just one item of furniture or a full household of belongings, let Abbey Removals take the worry out of your move.

We have an extensive range of services to help you at this time. We can provide:

  • Home Removals
  • Office Removals
  • UK Removals
  • Overseas Removals
  • Packing Services
  • Furniture Dismantling and Reassembling
  • House Clearances

We can also offer you a safe and secure storage solution if required and have packing materials available, such as bubble wrap and boxes. Whatever your requirements – we can meet them.

Our range of services allows you to select what you need, so you can sit back and relax while we provide you with an efficient service that meets your needs. Our aim is to save you the hassles involved with moving house.

We are a premier moving company, offering a fast and professional yet friendly service. With Abbey Removals, you can have the confidence that your belongings will be taken care of.

We are fully insured for your peace of mind.

We cover all the West Midlands, whether you are moving from Wolverhampton or West Bromwich, with the ability to move you anywhere in the country, so if you are moving house or need your belongings put in storage, Abbey Removals in Birmingham are the ones to call.

Abbey Removals – One of our Birmingham Removals Companies

Customer feedback

reallymoving.com asks every customer to provide feedback on the firm they used. The reviews you see below are real and can only be submitted via a secure link. We aim to work with the best moving home services throughout the UK.

Abbey Removals summary

Average service quality:
4.8 out of 5 (48 reviews)
Average value for money:
4.8 out of 5 (48 reviews)
Average rating: 4.8 out of 5 based on 48 reviews
Get removals quotes
Service quality:
Value for money:
Average rating:
5.0 out of 5

Very good. They were soo tired because of a long distance job they had done until 8pm but they didmy job afterwards. Aswome team of Nas Robert and other two. Good guys. Very helpfull. Bed and cupboards dismantled and reassembled perfectly. Will recommend all day ling and will use them again in future. Cheers Nas..

Service quality:
Value for money:
Average rating:
5.0 out of 5

They were fantastic on the day, on time, polite, helpful and worked really hard. I wouldn't hesitate to recommend them.

Service quality:
Value for money:
Average rating:
5.0 out of 5

The process was explained fully. i.e. time of arrival; payment when complete however long it may take and 3 men for the whole duration No deposit required.Cost agreed beforehand over the phone.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Really smooth process with Nas and his team. Nas came to our property assessed all that needed to be moved and gave us a a price. On move day nas and his team arrived on time with 2 vans and did a great job of moving all our funitire. Nothing was to much trouble and all of his team were hard working and friendly. Cannot recommend highly enough. Thanks guys.

Service quality:
Value for money:
Average rating:
5.0 out of 5

If anyone is thinking of moving this team are great, and very communicative and helpful.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Nas and the team arrived on time at 7.30am and were both professional and friendly and most importantly very quick !
We were very impressed. We moved from a 3bed family home and were moving 80miles away which is not a small job - Nas and the team loaded all our goods with great care (including disassembly/reassembly of large furniture - beds, dining table etc) got it to our new home, put everything in the right room & right place and were done by 3pm (which included lunch). More importantly it was all done with good cheer, hard work and professionalism.
That evening we all slept in our beds and had a functioning home.
Moving house is a stressful event in itself and finding the right company to smooth the way isn't easy, so my husband and I appreciated the teams help and in all honesty moving day was the least stressful bit of the process. In terms of price I think we were given a very competitive quote and not a single piece of furniture or box was damaged in the process.

Thank you lads ????

Service quality:
Value for money:
Average rating:
5.0 out of 5

These guys were great, very swift, nothing was too much trouble for them, wld defo recommend or use them again. Thanks for yr help :-)

Service quality:
Value for money:
Average rating:
2.5 out of 5

not happy at all they broke my dining glass dining table and then said it was flimsy anyway..didn't connect my washing machine properly and it flooded my kitchen the next day..and also didn't assemble my daughters cot properly had to get it refitted and they also broke my bed frame and claimed it was already broken and decided to leave it outside the front door I was really stressed out and oh also forgot to mention the move was originally booked for Friday but got a phone call half an hour early on the day saying lads can't make it it will have to be tomorrow..very unprofessional when I got the quote the price was a bit too good to be true and that's what it was exactly cheap and unreliable it felt as if the lads just wanted to do the job as fast as they could and leave..an experience I shall never forget and will not be using them again

Company response: Hi, my response to this customer is that she was a very nice young lady, and should not be leaving my company a review like this after all we did to help her out.

Firstly, her dining table top broke as it was already falling apart, which she was made aware of by my staff. Secondly, her bed was in very bad condition with half the slats missing. Thirdly, she was advised that her cot could not be fixed, as more than half the screws were missing beforehand. Lastly, out of the kindness of our heart we charged this young lady half price, as that was all she could afford. It was agreed we would move her either Friday or Saturday on our terms and conditions, and we would give her at least 3-4 hours’ notice as we did.

We gave her a call Friday around lunch time to advise her we would be moving her on Saturday. As the job was to help her out, we still cut no corners and sent 4 staff members and the right size vehicle as it’s not always about the money. She was advised by myself about everything, regarding timing and her furniture etc. I have since tried to call her to talk to her, and to see if there is anything we can do for her, but she has not returned our call. Last thing, what I have forgot to reply on was the washing machine; the waste pipe needed a tightening clip, and she was advised not to use the machine until it was fitted, otherwise there could be leaks. But like all the other things did she listen, no – and by the way when the lads left she was very happy, and she said I understand the table was flimsy and already falling apart and gave the lads a tip. Nas

Service quality:
Value for money:
Average rating:
5.0 out of 5

The guys were very good and carried out their work with efficiency. Nothing was broken, Nas was there all the way ensuring the move was conducted well. He also periodically checked how we wanted things done. Whats great is he doesn't ask you to pay him until everything has been moved and you are happy with outcome.
He even offered myself and husband sine lunch which was really tasty.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very friendly, helpful and polite

Service quality:
Value for money:
Average rating:
5.0 out of 5

I found them friendly helpful and really well priced

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very helpful small company. Nothing was too much trouble. Very fast and efficient. Would recommend.

Service quality:
Value for money:
Average rating:
4.5 out of 5

I was pleased the service provided. Great Team work and very friendly and helpful.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Excellent hard working team. Furniture wrapped up and well protected. Reassembled and placed exactly where we wanted it. Excellent service. Would definitely recommend.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Abbey removals were fantastic. Packed everything away efficiently with no damages. We made the booking at short notice and Naser and his company were outstanding. All the employees were polite and efficient. I would recommend to anyone moving.
5 stars on all aspect and really good value for money. Even put the furniture back together when we got to the new house.

Service quality:
Value for money:
Average rating:
5.0 out of 5

Very efficient, very fast.
Arrived on time. Commenced work straight away. Dismantled and
re-erected all furniture which was a great help.
Polite and friendly staff.
Would definitely recommend.

Service quality:
Value for money:
Average rating:
1.0 out of 5

Amateur. The firm passed this onto a different firm without any consultation. Totally incompetent. Damaged a brand new sofa that was still in its wrapping. All communications apart from quote done by text message. He has refused to contact me regards insurance for damaged goods, also a painting damaged. Neighbors at both ends all commented on the poor service they witnessed. Avoid at all costs.

Company response: I was not well the night before this gentlemen removal so we were a driver short, this was around 7pm so rather than let the client down at such short notice we got another reputable company to move the client. We also forked out an extra £150 from our own pocket as the other company charged a lot more than us. On the day of the removal the other company bent over backwards for this gentlemen but nothing was too good for him he wanted everything done his own way and just would not listen or take the move managers advise. The move manager advised he had over ten years experience in the removals industry and not to interfere and let them carry out the work properly, he just would not listen, I commend the move manager for putting up with this gentleman and finishing his job. As it is evident from our previous reviews we have done quite well, but as they say you can't keep them all happy. I also spoke to the client and advised him that if you have any issues or problems the move manager would be happy to help, and the move manager also advised me if there were any issues he would be happy to help, but the client had not got back in contact with us.

Service quality:
Value for money:
Average rating:
5.0 out of 5

We moved with Abbey removals 2 weeks ago and they were fantastic! I majorly underestimated the amount we had to move and obviously that would cost more, they were very polite about it, didn't demand more money at all just told us that it would normally cost more, we gave them as much extra as we could afford. This is the first move where nothing has been broken or damaged. They hooked up our washing machine, set our table up and even got the sofa in through the window. Nothing was too much trouble for them. I'd recommend them to anyone moving house!

Service quality:
Value for money:
Average rating:
5.0 out of 5

They were helpful before the move and provided lots of boxes and tape. On the day they were quick and careful.

Service quality:
Value for money:
Average rating:
5.0 out of 5

1st rate - extremely competitive - very fast, diligent - know their stuff. Absolutely recommend 100% a real 5 star service

1 2 3 

We've already helped over 1,795,297 movers

  • Compare removal firms quotes in 3 simple steps:

    1. Complete our simple form
    2. Confirm your email address
    3. Compare your quotes
  • Get quotes

Why use reallymoving.com

Reallymoving.com has a panel of 200+ removals firms who are all Ombudsman regulated and comply with our Code of Practice.

Our partners are:

  • Ombudsman accredited
  • Credit Checked
  • User reviewed

Over 1,300,000 people have used reallymoving.com.