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Customer ratings

4.8 out of 5.0 based on 73 reviews

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Intercity Removals and Storage

We are a friendly, professional and highly reliable removal company from Cardiff. Our professional members of staff are available 24/7. We provide free quotations of all types of removals and deliveries whether it is home or office. The company goal is providing the best quality services with competitive prices, ensuring that you will have a safe and efficient, stress-free move. We have different sizes of vehicle subject to work and loads

Customer Reviews

Intercity Removals and Storage

Average service quality  

Average value for money

4.8 out of 5.0 based on 73 reviews

Service quality

Value for money

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They were thorough in checking all details before the move itself which I appreciated. Very well organised and polite. Arrived slightly late on the day but this wasn't an issue for me. The move was finished in record time with no damage. Excellent job, I'd use them again.

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I cannot recommend this company highly enough. Communication was great and constant, so I felt confident before hand. On the day the men were quick and efficient and very polite. I have already told friends and family about how good the service was.

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Superb service. Careful and conscientious, but also efficient and quick.

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Would use again. Removal guys work hard and quietly. Friendly and professional.

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The removals men worked really hard and were very polite and helpful couldn’t rate them higher However the brief they were given was terrible eg address was wrong, no mention of us moving to a new build with cream carpets. We requested 3 Luton vans due to access and got a 12 ton lorry which meant the guys had to lug the furniture further

Thank you for your kind comments about our team being so hard working. Please accept our apologies for the error in the brief from our admin team and we have addressed this with the team member. We also understand that our team ensured our usual procedures were followed to ensure your cream carpets were thoroughly protected. Intercity Removals has had consistent 5 star reviews and we will ensure your feedback is processed to continue to achieve this for our clients.

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Exceptional service both at the office and with packing, removal and delivery. Superbly packed and handled. We are ex-military and have moved every 2/3 years for the past 40 years - this is the very best removal company that we have ever had!

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There was a mix up with our removal on the day which was absolutely not the companies fault, but an error at the storage unit. The lads were fantastic..... had to work a double shift to sort it out without complaint in the pouring rain........ Cannot recommend the company highly enough. From the managing director who dealt with the problem personally to the staff at the end of the phone. A first class service..... thank you and well done for the excellent customer service.

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Excellent company and the two guys who moved me were exceptional.outstanding. very hard workers. Respectful, curtious and attention to detail.

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Helpful lads

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Arrived on time - very quick at moving items and everything looked after