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Customer ratings

4.8 out of 5.0 based on 106 reviews

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Intercity Removals and Storage

We are a friendly, professional and highly reliable removal company from Cardiff. Our professional members of staff are available 24/7. We provide free quotations of all types of removals and deliveries whether it is home or office. The company goal is providing the best quality services with competitive prices, ensuring that you will have a safe and efficient, stress-free move. We have different sizes of vehicle subject to work and loads

Customer Reviews

Intercity Removals and Storage

Average service quality  

Average value for money

4.8 out of 5.0 based on 106 reviews

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Value for money

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Very professional and speedy

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We had George and his colleague help us with the move. They were really good and did it all with smiles on their faces. It was a shame the van sent was too small and we had to fill 4 cars as well, this was partly down to the estimate being done over the phone but all items to be transported were described so we didn't expect to do so much of the moving ourselves. Would rather have paid a bit extra for a larger vehicle so we could have had a stress free day.

Dear Customer, Thank you for taking the time to post your feedback. It is always welcome and helps us improve our service. I must apologise that the moving didn’t go as well as planned and for any anxiety this may have caused you. We pride ourselves on the quality of our service and take a keen interest in any ways we might improve it. I think the problem here lay with the survey that was undertaking over the phone. I understand that it was done this way because of the tight schedule and was the only option at the time. There is always a risk that items will be underestimated when the loaded is calculated in this way. Thank you for the positive remarks about our staff and taking the time to contact us. Regards George Enescu

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They were brilliant from start to finish. Two men came round to assess and quote, explaining everything they would do, and how the process would work. We discussed a packing service, and agreed a part-packing service in the end. The packers were fast and efficient. The vans were loaded at a phenomenal rate, and nothing was too much for them all. They were all polite, hardworking, efficient and cheerful. Couldn't wish for a better removal company, to be honest.

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They were very good and a great service.

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Excellent service by this company at great price. Nothing too much trouble for the removal guys who helped a big move go smoothly. Would wholeheartedly recommend and will use again.

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Was a little apprehensive at first, as I was away on a long holiday, when I sold my house, and needed to organise the move from abroad. but no need as the two men and vans turned up on time, did an excellent job loading the van, in a very professional way. Very polite and professional removal men. Highly recommended.

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The boys were fantastic and worked so hard and quickly. They did a great job!

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Highly recommend. Very polite and efficient.

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Absolutely fantastic.

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This company is really adaptable. We had 6 changes of dates during the completion process and they bent over backwards to accommodate us. They were extremely supportive when the whole process got very stressful