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Customer ratings

4.9 out of 5.0 based on 25 reviews

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New Horizons Removals and Storage Ltd

New Horizons Removals and Storage is based in Swindon near the three borders of Gloucestershire, Oxfordshire and Wiltshire, so we are ideally positioned to provide a professional and efficient removal service locally to these counties. We can also complete national, European and worldwide moves.

We’re a professional removal company with a measured and achievable approach. It is our priority to provide high end customer service.

New Horizons provide quality and well planned relocations, offering peace of mind to all of our customers. We appreciate how precious our customers’ possessions are and it is our commitment to treat them with the greatest care.

We’re a friendly, close-knit company, offering a personal touch with all our moves – you can have confidence in us to provide a high quality service planned to the individual needs of the customer. We have the experience and skill to be able to provide a service which considers all the different aspects of a move.

We can offer a full packing and unpacking service, or provide advice to help you to do it yourself. We can also offer a specialist packing service for quality and antique items. We have the equipment and know-how to be able to move grand pianos.

We also allow ourselves enough time to pack your possessions to the highest standard so you can be certain that they will arrive to your new home in top condition. However fragile your items are, we are considerate and careful whilst wrapping and packing.

We operate modern vehicles and have a wide range of equipment, such as scissor lifts, cranes, cherry pickers and forklift trucks. We can handle any type of move.

At New Horizons we like to be environmentally friendly – recycling boxes when we can.

We can also offer quality short term and long term storage services in our Swindon storage facilities. We can store business and household items, from furniture to motorcycles.

Customer Reviews

New Horizons Removals and Storage Ltd

Average service quality  

Average value for money

4.9 out of 5.0 based on 25 reviews

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Value for money

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New Horizons were brilliant from beginning to end. They kept us updated before the move and the team who did the moving were brilliant - really friendly, efficient, helpful and nothing was too much trouble, especially after I made a mistake and asked them to put some wardrobes in the wrong room. We had full packing service which was worth every penny - not a single thing got broken during the move. We would have no hesitation in recommending New Horizons to anybody moving.

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Brilliant company! They were great with a tricky move with a lot of artwork as well as normal items. They were also very considerate of my elderly and immobile mother and could not have been more helpful.

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The service provided is fantastic, from meeting Kingsley initially to arrange quotation through to the delivery of goods by his staff. Everyone is very friendly and takes a large amount of stress out of the whole situation. The quote itself is very competitive and you'd be hard pushed to find anything comparable for the same level of service

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New Horizons was absolutely amazing! I was really worried about using a removal company after being let down by one previously, but New Horizons has restored my faith! The team (of 4) were courteous and friendly. They worked fast and efficiently and couldn't have been more helpful! Nothing was damaged, and everything was looked after as if it were their own! They dismantled and reassembled furniture for us, all within the quote, timescale, and all done perfectly. I would definitely recommend them, and we will be using them again for any future moves!

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Very friendly and helpful

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Very polite, very efficient, very hard working, treated my property as if it were their own. Service with a smile. Cannot recommend highly enough.

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Absolutely superb. Friendly, efficient and very careful. They also packed for a very competitive price. Also willing to give good advice. Really took the stress out of the moving day for us. I can't praise this firm enough - Kingsley who came to give us a quote, Kelly in the office who helped when exchange of contracts on house was delayed, and the team of three really friendly and cheerful removers.

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Yes, they were excellent - polite, friendly, responsive, efficient, hard-working, careful

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Very friendly and positive 3 man team.

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This company provides an efficient, friendly service at a competitive price. I have no hesitation in recommending it.