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Customer ratings

4.9 out of 5.0 based on 730 reviews

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Knights Move

Knights Move, based in Pontefract and Leeds, offer a nationwide 24-hour removal & expert packing service to both domestic and commercial customers.

Our dedicated and experienced team offer a professional and reliable service at all times.  We can provide:  Expert Packing Service with bubble wrap, tissue paper, tape, boxes, Wardrobe Boxes, Sofa & Mattress covers. For your peace of mind we are fully insured.

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"I have to admit that we are very satisfied with the service you all have provided from beginning to end. It was all very personalised, organised and managed very well. The team was very friendly and professional. In summary the job was done best and to our satisfaction.

There were three quotes less than yours but we chose you and this was right decision.

We would certainly recommend friends about your company and I hope you will continue to provide the best service. Thank you." S.R.

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Knights Move - Providing House Removals in West Yorkshire

Customer Reviews

Knights Move

Average service quality  

Average value for money

4.9 out of 5.0 based on 730 reviews

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Mike and the team were professional,polite and were quick would highly recommend

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Mike's customer service and communications were excellent. He made it all very efficient, effective and incredibly easy for me - I was moving my 88 year old mother and don't live in her area so Mike's liaising with me made it ideal. The 3 guys that came to move my mum's furniture were great, they were incredibly helpful, handled and moved my mum's belongings with due care and attention and they had a great sense of humour that made a potentially very stressful move easy! I would highly recommend Mike and his team!

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Great service, professional and polite. Mike did a face to face assessment which was reassuring, so he could see how much stuff we needed move and gave us a reasonably priced quote. The movers did great on the day and moved everything within the hour. They were friendly, polite and professional all throughout. Would recommend using Knightsmove again and to anyone else looking for movers.

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Fantastic service from the very first contact . Claire arranged the meeting to give a quote -no pushiness or hard sell which was very welcome. Mike came out to do the quote-friendly, professional and honest and worked to the time scale I needed. Nathan and Rocky actually carried out the removals and again , were friendly and professional throughout. They worked swiftly and carefully and showed respect for our belongings at all times. Furniture was put into the rooms they belonged in , carpet coverings used in both properties and they checked that I was absolutely happy with everything before they left. There was a problem with the plumbing for the washing machine in the new property ( extra part had to be ordered). As soon as the part arrived, I contacted Nathan and he came straight out to plumb the washer in as promised. All in all , a really affordable, professional, approachable local firm offering a fantastic level of customer service and great value for money . Highly recommend ! Thanks so much to all involved !

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Mike and the lads were extremely helpful. Mike walked me through the whole moving process and was conscious that I was a woman moving alone. They made the process as easy as possible and looked after my belongings.

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Mike came to my property to assess the amount of things to be moved and provide an accurate quote. He was respectful of my home and quickly made an estimate of the work that had to be done. Our move was not straightforward to say the least, and we had to cancel and rescheduled a few times all at no extra cost and no fuss. The final confirmation for the move came very quickly and I rang out of hours to try and secure a booking with Mike and his team. Nothing was too much hassle and the lever of flexibility was outstanding. He was sympathetic when things went wrong and celebrated with us when we got good news. At short notice, four men arrived on time at our house and made short work of moving everything carefully into the waiting vans. Despite a few hours delay in getting our new keys, they worked efficiently to unload at the other side and finished in good time (all with great attitude and wicked sense of humour!). I cannot thank Knights enough for their flexibility, accommodating approach and you can tell that Mike and his team care passionately about customer service and doing the right thing. In a world where moving house is an increasingly nightmarish process, it is refreshing to encounter a company that is personable and reliable. 10/10 cannot recommend highly enough! Thank you!

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Very friendly and efficient. Very careful and cooperative. They even placed the piano which was awkward to move round a corner effectively.

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Fantastic service - everything went smoothly and stress free

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Absolutely outstanding service from Knights Move. Mike and the team completed a full pack on my house, took down furniture, loaded and unpacked and reassembled at the new house. Absolutely amazing. Brilliant bunch of people. They got the job done in no time at all. Highly recommended. Absolutely first class, they took all the stress out of moving day!

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Mike and his team were amazing from day 1. He came to the house and took inventory of all our furniture and talked us through moving day and what to expect. I felt completely confident in handing them control and it was one less thing for me to worry about. On moving day the lads that helped us were a good laugh and super efficient. Nothing was too much trouble for them. We had a long move, from Pontefract to Newcastle but the lads dealt with it with little fuss. Totally professional throughout and I cannot recommend Mike and his team enough!