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Customer ratings

4.6 out of 5.0 based on 246 reviews

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Cosey Homes Chartered Surveyors

 Cosey Homes Chartered Surveyors have been delivering a friendly, high quality service since 2003. We operate across the country, with offices based in Manchester, Leeds, Liverpool, Birmingham and St Helens, Merseyside.

We are accredited by Royal Institute of Chartered Surveyors as well as the Chartered Association of Building Engineers and the Chartered Institute of Building.

Our surveyors are knowledgeable professionals, able to offer a range of services:

  • RICS HomeBuyer's Survey (Level 2)
  • RICS Building Survey (Level 3)
  • RICS Condition Report (Level 1)
  • Residential Valuations
  • Specific Structural Inspections

If you're not sure what kind of survey you need, give us a call. We are always happy to chat to clients about what they are expecting from a survey, and to go through the process clearly.

Since 2003 we have served thousands of happy clients and we have just received the Feefo Gold Trusted Service Award 2018.

 

 

 

Customer Reviews

Cosey Homes Chartered Surveyors

Average service quality  

Average value for money

4.6 out of 5.0 based on 246 reviews

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Really good, responsive service and fast turn around of the report which provided me with the information and valuation I needed

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They were very helpful

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No further comments

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Very responsive and able to meet timescales. Report delivered on time (5 working days) and was very comprehensive.

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I would love to give the team a 5* rating but there was a huge mix-up / misunderstanding which meant I had to wait for almost 6 weeks for the report to be done, which was a huge pain. Maria was very responsive and the report once completed was very thorough and highlighted lots of things for consideration but the upfront engagement was a massive pain and very anxiety-inducing unfortunately, with me calling the Estate Agent and CoseyHomes multiple times to get to the bottom of their miscommunication.

Dear Kate, thank you for your feedback. We're delighted to see that you found the service to be good quality and good value for money, and were happy with basically everything apart from the unfortunate delay at the start! We can only apologise if there was any mix-up/miscommunication on our end which contributed to the delay. We hope that if/when you decide to move house again you choose us, so that we can make sure you are left feeling you have received a 5-star service! Kind regards, Jake, Reports Manager

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Excellent company arranged our Level 3 report within days of booking. The report provided was in depth and very informative and highly detailed. Fortunately for us with the information in the report. We didn't go ahead with the purchase as it would have been a very expensive mistake.

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The reason for 4 stars is whilst the people I dealt with were great, the report was late by 2 working days - we had chosen Cosey Homes because of the quick turnaround (5 working days) (they were not the cheapest quote I found), so it being late delayed our move. I understand it was not the direct fault of the people I was in touch with, but as a general policy I think Cosey Homes needs to ensure they can deliver on the 5 working day turnaround they state.

Dear MMHC, thank you for your feedback. We are very happy to hear you were satisfied with the customer service, however, sorry to hear that your move was slightly delayed. Although we always strive to deliver reports by the 5th working day, we do not guarantee or promise this as, for various reasons, this sometimes cannot be achieved, and occasionally some reports are delivered slightly after, but we do apologise if the report being delivered later than you expected caused any inconvenience. Kind regards, Jake, Reports Manager

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Great communication

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Very quick