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Customer ratings

4.6 out of 5.0 based on 86 reviews

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Cosey Homes Chartered Surveyors

 Cosey Homes Chartered Surveyors have been delivering a friendly, high quality service since 2003. We operate across the country, with offices based in Manchester, Leeds, Liverpool, Birmingham and St Helens, Merseyside.

We are accredited by Royal Institute of Chartered Surveyors as well as the Chartered Association of Building Engineers and the Chartered Institute of Building.

Our surveyors are knowledgeable professionals, able to offer a range of services:

  • RICS HomeBuyer's Survey
  • RICS Building Survey
  • RICS Condition Report
  • Residential Valuations
  • Specific Structural Inspections

If you're not sure what kind of survey you need, give us a call. We are always happy to chat to clients about what they are expecting from a survey, and to go through the process clearly.

Since 2003 we have served thousands of happy clients and we have just received the Feefo Gold Trusted Service Award 2018.

 

 

 

Customer Reviews

Cosey Homes Chartered Surveyors

Average service quality  

Average value for money

4.6 out of 5.0 based on 86 reviews

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I cannot comment about the survey itself as it only took place yesterday, so we have yet to receive the report. cosey homes were easy and friendly to use and based upon the service so far I would recommend them

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Easy to use website,very good communication,expert Survey.

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Polite and knowledgeable

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Always answered calls, replied to measssges quickly. Available to do survey within 1 week. Offer 5 working day report return.

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The survey took 10 working days to get back to me, not five as was advertised. They did call me first to offer the service which I appreciated but being the most expensive of the quotes I expected a faster service.

We regret that you have had a negative experience with Cosey Homes. We pride ourselves on the quality of our reports and the service that we provide so we are disappointed to hear that we have fallen short on this occasion. Could you please contact myself at Cosey Homes directly so that we may look into this further for you and hopefully prevent this from occurring in the future. Kind Regards Hannah Customer Experience Team

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Abigail was great - friendly and proactive, she called me as soon as they had a cancellation so I could do my survey earlier. The survey took a little longer to come back than I expected (7 working days) but they apologised and kept me up to date about when I could expect it. The surveyor (Naseem) was brilliant and was happy to explain the report over the phone and answer any questions. Highly recommended.

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Morgan was very helpful and managed to get us a cancellation slot to undertake the survey the next day and the quote was very reasonable especially considering the short lead in time compared to other companies (c1-2 weeks). Final report was provided within 5 working days so from request to full report took a total of 1 week which as very impressive. We did request a summary of findings prior to the full report which we were told would be provided within 24 hours of the survey, but this took several days in the end. However, considering the very quick overall turn around from request to full results, we were very happy with the service overall. Final report was easy to read, clear and provided cost estimates and repair advice where appropriate which was very helpful. Pictures throughout of issues and diagrams/descriptions explaining technical terms used was also very helpful for us. We would thoroughly recommend Cosey Homes.

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Great customer service. Report was arrived a day later than promised.

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Very thorough and detailed report - pleased with the results

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Very friendly and helpful. Got the survey done very quickly. Could talk on the phone or via email was really easy and got the report emailed so could send to all the relevant products.