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Customer ratings

4.8 out of 5.0 based on 60 reviews

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Novello Chartered Surveyors (West Midlands)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (West Midlands)

Average service quality  

Average value for money

4.8 out of 5.0 based on 60 reviews

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Extremely professional and great communication

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No further comments

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Great Job and well details and instructive building survey.

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Very easy to use, good customer service and good communication.

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Excellent customer service over the phone and the survey was top quality too.

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Fair price, survey and good chat with surveyor soon after.

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Easy to use, willing to work around our schedule and accommodate us with a short notice, surveyor himself was excellent. Arrived on time, did a thorough job, answered all questions and seemed very knowledgeable.

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Great customer service. Survey was booked in for the following Monday and I'd received the report by the Friday of that week. The report was detailed and lots of pictures had been taken.

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Great would recommend