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Customer ratings

4.8 out of 5.0 based on 60 reviews

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Novello Chartered Surveyors (West Midlands)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (West Midlands)

Average service quality  

Average value for money

4.8 out of 5.0 based on 60 reviews

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Very friendly and informative, provided a great service and information

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Professional and efficient. Survey completed within 3 weeks from enquiry

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I really liked Gold Crest Chartered Surveyors they understood my requirement and my urgency they scheduled my survey early on 25th Aug and i got report on 2nd Sept. I will recommend Tom Barnes who was my surveyor. After the report i got a feedback call from Gold Crest and also I requested a call back from Surveyor ''Tom Barnes'' . He called and explained the bits patiently. Its a learning experience and now on i will always get SURVEY done on any property looking to buy. I didn't got it done on my first house as i wasn't aware and worried about extra expense. Building survey are really great and must for any property purchase for buyer.

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Good communication and informative report produced ahead of delivery date specified

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Fantastic service in regards to booking the survey and the quality of the survey report and pictures. Very thorough. The only issue was the quality of the hard copy provided of the Building Survey.

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Very quick to help and so far have been clear with how the process is progressing regarding booking the survey and completing it.

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They were very fast and efficient

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Efficient & communicative

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They have phoned me immediately after survey to inform the major fault.That was helpfull.

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Brilliant. Quick completion of survey.