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Customer ratings

4.7 out of 5.0 based on 104 reviews

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Novello Chartered Surveyors (North)

Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (North)

Average service quality  

Average value for money

4.7 out of 5.0 based on 104 reviews

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Very professional and good service

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Quality of survey was great, the communication back to us via a call could have been more timely but for the service and survey, this is a great company

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No further comments

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Superb customer service, honoured the agreed amount from really moving and also give 10% referal bonus.

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I found the report supported our ability to renegotiate the asking price of the property, but some of the costings for things like reports were probably too high.

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Everything was very professional quick and easy, good communication

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Everything was clearly explained and the timescale is very reasonable. The website is easy to manage and making payments is simple through their login portal

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Really helpful efficient company. Would highly recommend.

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Excellent. A very detailed and thorough report, one of the best I’ve read. It was honest about what could not be commented on, and precise about what could. The implications and recommendations were particularly helpful. Thoroughly satisfied.

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They were quick and prompt with the response.