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Customer ratings

4.9 out of 5.0 based on 43 reviews

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Novello Chartered Surveyors (South West)

 Novello Chartered Surveyors is the UK’s leading independent specialist in residential surveying. Operating nationwide, we provide clear, detailed and reliable home surveys that help buyers make confident and informed decisions. Our focus is to deliver the highest standards of reporting, customer care and professional guidance in the industry.

 

Regulated by the Royal Institution of Chartered Surveyors (RICS), we offer both RICS Home Surveys and full Building Surveys. Every inspection is supported by strong local knowledge, thorough research and modern technology, with a commitment to accuracy, consistency and transparency.

 

We understand that buying a property can feel overwhelming, so our reports are designed to be easy to follow with minimal jargon and a straightforward structure. Our team is always available to talk through the findings, explain any issues and offer practical next steps. This customer first approach is reflected in our excellent reviews and our reputation among buyers, sellers and property professionals.

 

 

As a trusted nationwide provider, we have grown by focusing on clarity, expertise and dependable service. Whether you are purchasing your first home or expanding a property portfolio, Novello is here to guide you through every stage of the process with confidence and support.

Customer Reviews

Novello Chartered Surveyors (South West)

Average service quality  

Average value for money

4.9 out of 5.0 based on 43 reviews

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Initially they said yes to the Survey then a week later said no they don't cover the area where we found the house. That was disappointing, I would have thought that the company would have known at the initial enquiry when I gave them the property address. Apart from that they were very courteous and helpful, knowledgable and able to answer many of my questions.

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Great service, plenty of feedback and updates with how things are progressing

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Very simple service managed from start to finish with no issues and thorough communication. Highly recommend.

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I would definitely use this company again

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They were very thorough and prompt, I would highly recommend them and it was great value, very pleased

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The best choice we could've made.

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Goldcrest were more than accommodating, timely in their communication and couldn’t help enough! Would really recommend them