3.9 out of 5.0 based on 51 reviews
Compare conveyancing fees from up to 4 solicitors
“Brilliant work from start to finish! Very professional and we would gladly use PM Property Lawyers again.” - Mr. Foster
That’s what one of our happy clients has to say about us. You might also want to know that:
If you have any questions about buying, selling or remortgaging just get in touch and we’ll be happy to talk it through.
PM Property Lawyers
Average service quality
Average value for money
Value for money
Steve on 8 Jan 2020
No further comments
Chelsea23 on 7 Jan 2020
It would be iseful to hear form the solicitor with updates rather than having to do all the chasing
Many thanks for your comments. We will endeavour to keep you better updated.
Rikkers on 6 Jan 2020
It has been a while since using PM Law, but having just heard about a colleague's house sale almost falling thorough due to this company's lacklustre attitude, I thought it was about time to write my review.
We were first-time buyers and, with no experience in this area, we put our faith into our conveyancing lawyer. You just trust them to do things right because that's their job. But what ought to have been a simple process (we didn't have a property to sell so was ready to move in and the seller's property was vacant) then became an arduous, lengthy and tedious process across four months.
The estate agent rolled her eyes when she found out who was representing us and advised us to "keep chasing" PM Law, but we weren't prepared for the amount of effort we'd have to put in to actually just speak to somebody or get an answer to our emails.
One of the most pressing matters was to make the completion date. We had negotiated a reduction in the property price from the seller on the condition we made the completion date. PM Law told us that it was achievable. At this stage, we asked if there was anything else we needed to do to complete the sale, other than sign and return the contract with the revised price and were told that would be all.
Of course, just three days before completion, it emerged that we had not been sent a TR1 Land Registry form to sign. At no point was it mentioned we wouldn't be able to achieve our completion date. The signed TR1 form was personally delivered to PM Law the very next day, two days before completion. This was the first time we were informed that the completion date would not be possible and processes would take a further five working days.
The following day, one day before completion, the Estate Agent called to say that the seller was putting the price back up as we were not able to complete on time. In a further call with PM Law it was confirmed it would take another 5 working days for the COT to be authorised.
At this point it emerged that PM Law sent a letter to the seller's solicitors, on what ought to have been the completion date, referring to points raised on the Law Society Property Information Form which had been in our possession for two months without them acting upon it.
So with the completion date missed, it ended up taking a further four weeks to get anything sorted, during which the seller told us that he was fed up with how long it was taking and would put the house back on the market. Therefore, we took it upon ourselves to get things moving. We were in regular contact with the Estate Agent and even the seller's solicitor (because the Estate Agent was telling us that the seller's solicitor was getting nothing from PM Law). It almost felt like we were doing the work we were paying PM Law to carry out!
All of the above points were raised with PM Law. None of which were answered.
After four long months and enough stress to last a lifetime, the process was complete and we have not since recommended PM Law to anyone. Having being through all of that, my advice would be to spend a little more and don't go with them because you might save a few quid - that's what we did. But this is one of those cases where you really do get what you pay for. Pay a bit extra and use someone who cares that you're making the biggest purchase of your life and knows how to handle it.
We’re sorry to hear of your experience – this does not reflect the high standard of service that the great majority of our clients receive. We appreciate that it was a stressful time for you – please accept our apologies if we contributed to this.
Ponkalily on 2 Dec 2019
Amy on 25 Nov 2019
Could be more contact between me? I kind of waiting for things to happen and always need to chase them up
Thanks for your comments. We will do our best to keep you up to date.
Allan on 17 Nov 2019
Worse company ever. Cheapest option doesn't always pay off. Poor communication and abysmal customer service
We're sorry you haven't been happy with the service you have received. A senior solicitor has conduct of your file and we are working to progress this as quickly as possible.
Doogle 77 on 11 Nov 2019
Awful! No communication what so ever , i have had to do all the chasing, no replies to emails only ever know whats happening if i ring (when someone answers the phone)
Apologies if communication has not met your expectations. Your property lawyer has been in touch to update you and we will do all we can to keep you informed as your transaction progresses.
Adam on 9 Sep 2019
Unhappy customer on 27 Aug 2019
They don’t provide any information regarding the progress of the work. A simple straight forward purchase with no chain on any side has already taken two months and no significant progress has been made. They don’t answer email from the moment the case is allocated to a solicitor. Every step of the procedure has been chased by us rather than the firm including relieving the paperwork from the seller’s solicitor. I don’t recommend this firm to any customer, the worse service ever, beside their personnel feel they’re always right when they are clearly wrong.
Samuel on 20 Aug 2019
They are very fast in replying and eager to get on with things
Compare moving quotes in 3 simple steps
14B Chequer Street
Get quotes for:
Cookies for this website are disabled. Press OK to active them.
We have placed cookies on your device to help make this website better.
You can use this tool to change your cookie settings. Otherwise, we’ll assume you’re OK to continue.
Some of the cookies we use are essential for the site to work.
We also use some non-essential cookies to collect information for making reports and to help us improve the site. The cookies collect information in an anonymous form.
To control third party cookies, you can also adjust your browser settings.
Cookies for this website are disabled. Press the below button to active them.