Customer ratings

4.2 out of 5.0 based on 100 reviews

  1. 56
  2. 31
  3. 5
  4. 3
  5. 5

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Muve

Muve (formerly Connect2Law) has an experienced and friendly team of conveyancing lawyers, dedicated to swiftly completing your transaction. You can see the high level of service we provide by reviewing below the testimonials from past clients:

The most efficient conveyancing that I have ever had.- Mrs McDermid

Thank you for getting me through the last few months. Top conveyancing team! - Mrs Galsworthy

The conveyancing was performed excellently. I built an excellent rapport with the team - Mr Winder

Having used solicitors in the past for various things we were prepared for pitfalls. However your services made it simple and stress free. Would recommend! - Mr Robins

I would like to thank you for all your help and patient kindness in guiding us through this new and complicated experience - Mr Alexander

An excellent service - Mr Willis

Thank you for all your help-that was probably the most pain free sale I have ever experienced! - Marie Hayes

Connect2Law made this very stressful process as painless and manageable as is possible.  They did such a great job, being available for the occasional time when we had to speak. They made the process so much better than any other experience I’ve had with lawyers. I would without doubt recommend them to anyone looking for a great conveyancing lawyer.   I certainly aim to work with them again for my next purchase

- Mr S. P. Conveyancing Customer

I cannot praise highly enough the service we have received…. I found the service highly efficient and proactive; all transactions were carried out expediently and there was never a need to chase responses to queries. Having the ability to communicate by email was useful, as was the fact that our lawyer was always on hand to answer our calls - Mr Kennedy

 

 

Customer Reviews

Muve

Average service quality  

Average value for money

4.2 out of 5.0 based on 100 reviews

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The services are rather slow.

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Great online portal and customer service

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They completed us in 5 weeks despite some technical issues with access over a neighbouring property. Superb.

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Amazing company

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MUVE is based in Richmond, London - using basic skilled staff. For the price you pay, don't expect them to be proactive to get the sale closed. The sales process was admin intensive for us - we were asked to complete an extremely lengthy questionnaire and essentially answer any queries from the buyer. I feel that MUVE could have done more to assist here. On the plus side, they were responsive and did chase up the buyers when we pushed them to.

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On average it took x3 emails to get an amendment made. The MUVE portal doesn't work that well for uploading files so a lot is done via email. You get given a direct line to your 'dedicated account manager' but always go through to the main desk where you have to give ALL of your details and reason for calling, everytime...

Thank you very much for the 4* rating and the additional feedback that you have provided. We are constantly reviewing our technology and are one of the only law firms in the UK to have a dedicated in house IT team to be able to make these improvements. So we shall review your comments in detail and see what can be done to make this a 5* review for the future!

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Good communication