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Customer ratings

4.1 out of 5.0 based on 211 reviews

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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 211 reviews

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Great service, some little issues along the way but all resolved

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It's good quality for the price. The Portal is helpful as can access and update documents anytime. My conveyancer was really kind, helpful and organised.

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Proactive and good service

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The company and the staff was really professional, helpful, patient and friendly. My case was handled beyond my satisfaction. Thanks move and the team for the excellent work

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Really moving was amazing they give me multiple quotes. However the solicitors them selves have added extra charges on top of quoted and agreed price after deposit was taken.

Dear Jordan, Thank you for your positive feedback. We're delighted to hear that your primary contact provided great service and that your overall experience with us was amazing. Ensuring our clients have a positive and smooth experience is our top priority, and it's rewarding to know that we've met this goal in your case. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. Thank you for choosing our services, and we look forward to assisting you again in the future. Kind regards, Thilan

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Overall, I was really pleased with the service I got from muve - while purchasing the property was a stressful time, it was not due to anyone at muve who were also very quick to respond to messages and went above and beyond to get the sale through for me. They also answered all the questions I had as a first time buyer! Would absolutely recommend.

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I highly recommend MUVE for their swift and efficient handling of my property purchase. Special thanks to Chanuk Rajakaruna for his support throughout the process. If you're seeking a reliable conveyancer who gets the job done seamlessly, Chanuk Rajakaruna is the one to trust.

Dear Nisarg, Thank you for your high recommendation and for acknowledging the swift and efficient service provided by Chanuk Rajakaruna at Muve. It's great to hear that his support was instrumental in handling your property purchase smoothly. We pride ourselves on our team's ability to deliver reliable and seamless service, and it's always rewarding to hear when we've met these goals. Your positive feedback is greatly valued and will be shared with Chanuk and the rest of our team. Thank you for choosing Muve, and we look forward to assisting you in any future conveyancing needs. Kind regards, Thilan Team MUVE

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We felt valued as customers. There were times when we couldn’t get through to anyone on the switchboard which was annoying but trying again a bit later always worked. Leaving messages didn’t. Sometimes messages could be read and were being dealt with but we didn’t know that as acknowledgements were routinely sent. The portal is useful for documents but is not great for contacting people

Dear Ian, I appreciate you sharing your experience. It's essential for us to make every customer feel valued, and I apologize for any inconvenience with our switchboard. We're taking steps to improve our communication channels, including the portal. Thank you for your patience and valuable feedback. Kind regards, Thilan Team MUVE

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Our Case Manager Sahan and Conveyancer Seyyed did a fantastic job and completed our sale in the time stated. Sahan in particular kept us informed along the way, even when there was no particular update to give. His calming demeanour reassured us we were in good hands. My only concern is the lack of invoice for services, so I am unsure of what we have finally paid for. That said, we would use Muve again! Thanks guys Brian & Julie

Dear Brian and Julie, Thank you very much for providing feedback on your experience with Muve. We are thrilled to hear that Sahan and Seyyed did an exceptional job, ensuring your sale was completed within the promised timeframe. Thank you very much for choosing Muve and we look forward to working with you once again in the future. Kind Regards, Shiven Team Muve

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Very easy to work with. Very efficient and professional. Made the whole process easy. Promptly explained any queries I had. Would highly recommend using Muve.

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