Customer ratings

4.0 out of 5.0 based on 47 reviews

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Muve

Muve (formerly Connect2Law) has an experienced and friendly team of conveyancing lawyers, dedicated to swiftly completing your transaction. You can see the high level of service we provide by reviewing below the testimonials from past clients:

The most efficient conveyancing that I have ever had.- Mrs McDermid

Thank you for getting me through the last few months. Top conveyancing team! - Mrs Galsworthy

The conveyancing was performed excellently. I built an excellent rapport with the team - Mr Winder

Having used solicitors in the past for various things we were prepared for pitfalls. However your services made it simple and stress free. Would recommend! - Mr Robins

I would like to thank you for all your help and patient kindness in guiding us through this new and complicated experience - Mr Alexander

An excellent service - Mr Willis

Thank you for all your help-that was probably the most pain free sale I have ever experienced! - Marie Hayes

Connect2Law made this very stressful process as painless and manageable as is possible.  They did such a great job, being available for the occasional time when we had to speak. They made the process so much better than any other experience I’ve had with lawyers. I would without doubt recommend them to anyone looking for a great conveyancing lawyer.   I certainly aim to work with them again for my next purchase

- Mr S. P. Conveyancing Customer

I cannot praise highly enough the service we have received…. I found the service highly efficient and proactive; all transactions were carried out expediently and there was never a need to chase responses to queries. Having the ability to communicate by email was useful, as was the fact that our lawyer was always on hand to answer our calls - Mr Kennedy

 

 

Customer Reviews

Muve

Average service quality  

Average value for money

4.0 out of 5.0 based on 47 reviews

Service quality

Value for money

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We used Connect2Law for our first home and had an overall decent experience. To start with everything was clear, well explained and smooth, with only downside being that their offices are not open on the weekend so we needed to go to visit them during the week for ID check. As the processes continued the lawyer (Ranjala) was great at keeping attention to detail and having our interest in the first place. All the paperwork was professional and to the point. Our questions were also fairly timely answered although we had to chase on a couple of occasions - perhaps partly due to our impatience. To improve the experience further our suggestion would be for the account manager (Alice) to be more involved and provide regular updates directly (over the phone or in person) rather than emails. Especially for first time buyers as there many things to learn about the processes, for example how dates for exchange vs completion work.

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I have never been recommended a solicitor. In fact, anyone I asked said they wouldn't dream of recommending their solicitor. This is why I feel very thankful to have had Mr Gurmak Singh at Connect2Law as my solicitor!! I received no difficulties at all with Gurmak, I thought we was brilliant from start to finish. Connect2 Law has an online portal which is really helpful and updated all the time. It tells you which stage of the process you are at and what comes next, as well as uploaded documents and contact details. I never had to chase a response and was talked through everything step by step - Gurmak would be available to speak almost any time without an issue. As a first time buyer I found this really helpful and I cannot recommend highly enough :)

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The completion statement included over £700 of charges that were previously paid, or charged for twice. After multiple queries they were removed, but the person I was speaking to was losing patience with me asking questions about each of the charges, which naturally I was going to query and double check. Generally, we were happy with the service and made sure the process happened as quick as possible. The online portal is useful to keep track of where you are and the next steps in the process. Communication was frequent and easy to get hold of people, however for first time buyers, the language used can be hard to understand and more sympathy to people unfamiliar with this would be beneficial.

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Adam at connect2law was very helpful and was able to deal with our conveyancing process efficiently and fast. Overall I was very pleased with the service.

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Brilliant service from start to finish from the salesperson who started to the lawyer who helped me through out the entire case. I had alot of questions but nothing was too much for these people and thats' what sets them apart. I would happily use them again if I needed to and would advise everyone who wants a fair and thoughtful service to use this firm.

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Overall very positive, everything went smoothly. I was appointed an account manager who I needed very little contact with, as the online portal is really useful for checking progress. The assigned solicitor to complete my purchase, Steph Hodgson, was very responsive, efficient, professional and friendly.

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If I could leave 4.5 stars I would as this was over 4 but not quite 5. Great that there is always someone at the end of the phone although sometimes service can be a little impersonal. However the quality of lawyer/surveyor was great as well as the speed following my request of a speedy transaction. Also available for questions as I needed some hand holding so great ! Overall would recommend connect2law and will definitely use them again shortly.

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There were initially some communication issues, but overall the company provided a very professional, efficient service.

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Connect2Law provided professional services and was great service for the cost. Everything was covered by the lawyer, Adam, and he was very helpful through a difficult process. I am very satisfied with the service provided and would recommend using Connect2Law, especially if you're on a budget.

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The legal team is very professional and polite. It can be slightly difficult to get thold of your solicitor, however my case was dealt with in a reasonable time. Overall i jad a pheasant experience.