Customer ratings

4.1 out of 5.0 based on 225 reviews

  1. 134
  2. 53
  3. 10
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Muve

Muve Conveyancing

At Muve, we are proud to provide our expert conveyancing service across England and Wales. We offer a first-class conveyancing experience, aimed at making it quicker and easier to those buying, selling or remortgaging a property.

We are 6 weeks faster than the national average, aiming to get you to exchange in just 14 weeks. IfAnd, if you upgrade to MuveFast we target exchange on your property in just 5 weeks!

By investing in our technology and people, we complete transactions more quickly and efficiently, saving you time and money. We provide an online portal that is available 24/7 plus a dedicated solicitor and account manager who you can reach on the phone and via email during office hours.

Exceptional customer service lies at the heart of everything we do, which is why we have a 4.5/5 Star customer review on TrustPilot and we won the National Conveyancer of the Year in 2021 and 2022.

Customer Reviews

Muve

Average service quality  

Average value for money

4.1 out of 5.0 based on 225 reviews

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Great easy and quick service

Dear Messa, Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our service. Our team works hard to ensure that our customers receive easy and quick service, and it's incredibly rewarding to know that we have met your expectations. Kind Regards, Shiven Team Muve

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They look after me well

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No further comments

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No further comments

Thank you very much for taking the time to leave us a review. We would love to hear from you and get an understanding of what we can do to improve our experience further and we have a dedicated feedback team to help all of our clients experience a 5* service. Please contact us at: [email protected] with your transaction details (name and property address) and we will work with you to see what more we can possibly do.

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There are the worst solicitors I have ever used truly awful

Thank you very much for taking the time to leave us a review. We would love to hear from you and get an understanding of what we can do to improve our experience further and we have a dedicated feedback team to help all of our clients experience a 5* service. Please contact us at: [email protected] with your transaction details (name and property address) and we will work with you to see what more we can possibly do.

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I found them very slow to deal with my file. They needed constant chasing and they lacked attention to detail. I had to point out errors in the documents they sent me a few times. The same emails were sent to me with queries from the other solicitors which I had already responded to. This suggested to me that they had not reviewed the emails I sent to them thereby creating a lot of work for me as a buyer/seller that they were meant to conduct themselves. On the purchase of my property, I was told a few hours before exchange that some documents were missing, yet I had sent information to them about 2-3 days before, and even chased them to ensure everything was in order for exchange. The result was, I had to run around to get these documents to them to ensure exchange happened on the same day. I will not recommend Muve to anyone for conveyancing. Poor service.

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No further comments

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Love the client portal. Very handy for seeing the progress of the transaction

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“Great Staff with Excellent Service, Client-Oriented and Efficient Company” My sincere appreciation to Sasini for the great experience of stress-free sale completion of my property at record time. The high level of her genuine understanding, professionalism and excellent customer service are highly unparalleled. Sasini made the conveyancing process seamless and stress-free. She communicates requests effectively and replies to my emails almost immediately. I cannot thank her enough for her attention to detail with the utmost professional touch. Sasini is simply the BEST at her job. I make bold to say that Sasini is indeed an asset to Muve. I found Muve as an amazing, efficient, transparent and client-oriented company. Muve’s highly interactive online App which gives excellent real-time information and whereby clients can follow the progress of their sales or purchases, and send documents and emails, is a Winner. Not to mention the company's transparent and reasonable fee with no hidden charges. As a result of Sasini’s excellent customer service, high level of professionalism and genuine understanding which I had adequately experienced, coupled with Muve’s reasonable fee and client-oriented interactive online App, I will be doing more business with Muve and I cannot recommend the company enough. I will also be recommending the company highly, to my family and friends. Julianah from London.

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They were slow, inefficient and uncontactable at times.