Removals advice when moving house

Read through some helpful articles written to help you with your move.

Questions to ask your removals firm

Make sure you know exactly what you're getting from your removal company by asking all the right questions.

General Moving Advice

Moving house with a cat or dog

Research has shown that moving house is one of the top ten of the most stressful experiences in life – and for pets it's certainly exhausting, too!

General Moving Advice

Helping the elderly to move

Moving elderly friends and relatives needs careful planning and consideration. We have some tips to make the process easier.

General Moving Advice

What is an Operator's Licence?

If you hire a removal company for a move bigger than 500 cubic feet (approximately a 1 bed flat) it is likely that they will need an Operator’s Licence or they will only be able to use small vans, and moving home may take longer.

General Moving Advice

10 helpful tips for moving house

Improve the organisation of your house move with these straightforward tips to get you going in the right direction

Moving home

Moving awkward items

Whether it's getting that divan down the stairs, or the piano through the front door, we've collected the best tips for moving awkward items.

General Moving Advice

About Dispute Resolution Ombudsman

Dispute Resolution Ombudsman is a not-for-profit organisation providing an independent and impartial service that is free to consumers. We operate under appropriate legislation and with the approval of regulatory authorities and trade bodies. We are neither a consumer champion nor a trade body. We operate independently to ensure fairness in every case.

General Moving Advice

DRO investigation published

A recent example of an Ombudsman response to a customer complaint about a removals company.

10 forgotten costs when buying a home

Everyone knows that buying a new home can be costly, but the cost of buying a home includes so much more than simply paying for the house itself. Make sure you don’t get caught out with some of these often-forgotten costs.

First Time Buyers, Buying a house, Help and Advice, Costs and Fees