Removals advice when moving house

Read through some helpful articles written to help you with your move.

About Ombudsman Services for our removals companies

Ombudsman Services is here to give independent and impartial decisions on complaints. We work with Ombudsman Services to provide an independent dispute resolution service and to ensure our firms comply with the Code of Practice agreed between our removals companies and the Ombudsman.

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Ombudsman investigation published

A recent example of an Ombudsman response to a customer complaint about a removals company.

Ombudsman second investigation published

A second example of a report by an Ombudsman in response to a customer complaint about a removals firm.