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Customer ratings

4.7 out of 5.0 based on 17 reviews

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Sure Removals

Sure Removals was established by a team of removal professionals who have worked within the removals and storage industry for over 20 years. We offer a range of services including domestic relocation, full packing and unpacking services and storage solutions. We ensure all our staff are highly trained, professional and understand the stress that moving home can cause. Our friendly teams are ready to go the extra mile to ensure the first day in your new home is a memorable one!

Customer Reviews

Sure Removals

Average service quality  

Average value for money

4.7 out of 5.0 based on 17 reviews

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Exceptional service would highly recommend

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Incredibly efficient and quick, real 'can-do' attitude, took the stress out of moving out

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Sure removals was extremely helpful and efficient and wonderfully polite. I would highly recommend.

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Very easy to contact, prompt and fast while taking care of belongings

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Excellent service by the guys , Very quick and all my belongings was very safe

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Very very efficient, the operators were excellent and very obliging and respectful

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Extremely efficient and helpful. Couldn’t have asked for better - thank you.

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Liam was really helpful. However, I didn't list every single items which would need to be dissembled as I thought some of them would be obvious, a double bed for example. As I hadn't listed them the removals guys wouldn't dissemble or reassemble them at the new house so I had to do this myself! There were a couple of items I had to do this to and it was added stress to the day. They simply wouldn't help as I hadn't listed them out, despite there being loads of time. We moved during the covid19 pandemic and the removal guys didn't wear gloves or face masks, in fact there was no information given about social distancing at all. Lastly, they left the legs of my sofa in the old house, luckily I saw them when I was locking up and grabbed them. When we got to the new house and they realised I told them I picked them up. They were obviously relived and saw the funny side of it but there was no apology from them.

Thank you for your feedback, Rachel. We do apologise if you felt our service wasn't up to our usual high standard. If you would like to give feedback in more depth on where we can improve you can contact our operations team at: [email protected] We wish you all the best in your new home! Sure Removals

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They were prompt with everything throughout. While everyone followed the instructions we gave them, there was one individual who wanted to ‘drop and run’ and he didn’t seem happy doing his job. Overall, a very good company to deal with.

Dear Mr Arakkal, Thank you for your honest and positive feedback. If you would like to discuss the move in any more detail please email our operations team at: [email protected] We wish you all the best in the future! Many thanks Sure Removals

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Excellent service and took great care of walls and furniture - managed stairs easily. On time and well presented.