4.5 out of 5.0 based on 132 reviews
Instant quotes from up to 5 local removal firms
Average service quality
Average value for money
Value for money
Matt on 25 Mar 2023
Fantastic, professional and efficient service all round. Would recommend using, for sure.
James & Kate, Hackney on 8 Mar 2023
They were efficient, friendly and approachable
Aaron G on 24 Feb 2023
Very professional and efficient
Sue Hertfordshire to Yorkshire Dales on 16 Feb 2023
Liam was superb during the initial discussions and quotations. There was a lot of uncertainty with our move and different options quoted for including storage and Liam was always helpful and competitive. Their quote was mid range of the quotes (not the cheapest) but we chose them as Liam’s customer service was excellent and very personable and he gave us confidence that whatever happened they would be on the end of the phone and help us navigate whatever. When it came to the move (including packing and 3 days storage) the crew was brilliant. Really efficient and effective and worked really hard and did a Sterling job. Thank you to all and would highly recommend Sure Removals for local or if like us longer distance removals.
Neil on 30 Dec 2022
They were brilliant. End to end service, the guys worked so hard.
Mish on 12 Nov 2022
This was easy, quick and good value job. I was happy. And would recomend Sure removals. Thank you
DAN.M on 21 Oct 2022
I booked with Liam, after being delayed by the estate agent several times Liam was very understanding and accommodating in making sure I could book.
On the day the two man team arrived early and identified themselves, and began to start work straight away.
The guys were very professional and respectful of property and belongings.
It was the first time I had used a removal service as I had always done it myself previously, I will not hesitate to use Liam and the guys again.
1st class service.
Downer on 14 Oct 2022
Whilst the internal staff were very efficient & knowledgeable, this was not the case on the day with removal personnel. Lorry provided too small, no floor coverings, mattress coverings or wardrobe hangers provided (as advised by contract & internal staff). Chest of drawers broken during move.
Thank you for taking the time to provide feedback. There were additional garden contents that we found on the move day that we did not make allowance for and unfortunately the vehicle was not large enough for the additional items. A survey was offered multiple times before the move date. While materials for items were provided and used on the day, the team didn't deem floor coverings necessary after inspection of both properties. We have taken your notes on board and we wish you all the best in your new home.
CBO on 13 Oct 2022
Very easy to deal with and we found their details packing service very useful and reasonably priced.
CAM on 12 Oct 2022
Yes I would like a reply to my complaint, which was sent within the required complaints timescale on the 3rd Oct. It was a horrid experience, I ended up lugging boxes myself, as I wanted the movers finished and out of my property asap.
Thank you for your feedback. We haven't received any contact from you post move. If you would like to elaborate further on the move can you please contact us at: [email protected] Kind Regards Sure Removals
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14B Chequer Street
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