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Customer ratings

4.7 out of 5.0 based on 28 reviews

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White Horse Surveyors Ltd - Wales

White Horse Surveyors is an established, Chippenham based company providing expert residential property surveys to clients across South Wales.

We are an independent, dynamic company, working to provide fast, reliable house surveys to ensure your peace of mind when moving forward with a property purchase.

The qualified Chartered Surveyors at White Horse Surveyors can help you with your property purchase by supplying you with:

  • HomeBuyer Reports
  • Building Surveys

Our property surveys are designed to offer clear, valuable information to help you make a decision about progressing with your property purchase.

The HomeBuyer Report will inspect each element of a property, focusing on major faults and identifying aspects that need urgent action. It will provide a rating summary of each element in the report.

The Building Survey provides a greater level of detail about the condition of the property and includes photographs. It will examine each accessible part of the property, identify necessary repairs and make recommendations for further action.

You will receive a service that retains professionalism at all times and offers detailed, useful information about the property you are purchasing in South Wales. We have extensive experience and knowledge of the local area and the surveying industry.

With White Horse Surveyors, you can be assured of:

  • A comprehensive house survey
  • Impartial, expert advice
  • Confidence in your property purchase decision
  • A service regulated by strict codes of conduct
  • Competitive quotations

Giving you the best possible service is our priority and objective, we are always happy to take the time to ensure you are comfortable with the survey report and all your queries have been answered. From initial enquiry to receiving and discussing your survey report, we are available to make your service run smoothly.

The information we provide in our reports following a comprehensive survey from a qualified surveyor may allow you to renegotiate the purchase price of the property. It will also save you significant expenditure had any necessary repair work not been spotted until after you moved in.

We also offer mortgage valuation services.

Our surveyors are regularly updated on skills and knowledge and White Horse Surveyors is a member of the Royal Institution of Chartered Surveyors (RICS).

White Horse Surveyors (South Wales) provides house surveys in Newport

Customer Reviews

White Horse Surveyors Ltd - Wales

Average service quality  

Average value for money

4.7 out of 5.0 based on 28 reviews

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I went for the cheapest, but certainly didn’t miss out. Great communication and all the information I needed to inform my house purchase. Would definitely recommend.

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Excellent service. Received the report quickly.

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Excellent customer service; by far the best I've received from a Property Surveyor. White Horse took a look at the property online before getting in touch and recommended I go with a level 2 rather than a level 3, based on their experience with similar properties. Very impressed as they could have certainly tried to sell me on the Level 3 instead which was far more expensive. The turnaround from inspection to report was very fast but packed with useful information about the property. The surveyor even rang me on the day of the inspection to go through what she was going to put in the report ahead of time, just so I could get the ball rolling. I'd highly recommend this company; they're top notch.

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Booking online was easy and although there was a website problem on that day with online payments I rang them and they sorted it out quickly. The inspection took place within 2 weeks of booking and the report is clear, easy to read and issued 2 days after the inspection. They also rang on the day of the inspection with an initial verbal summary. Good and quick service.

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No further comments

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Difficult to get on the phone or email until they have your money. Delays in providing feedback on survey by phone having to chase them up constantly. Written feedback is also now overdue and not received

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Excellent service and good vfm.

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The verbal report was prompt and useful, it prepared me for the key issues in the main report. The survey appears thorough and issue raised within it have now been reported back to the seller. The traffic light system is a vast improvement over previous survey styles encountered.

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VERY EFFICIENT SERVICE

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They were efficient and very helpful, plus they quoted a very competitive price. Would recommend and use them again.