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Customer ratings

4.3 out of 5.0 based on 139 reviews

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Bowcliffe Chartered Surveyors

Established in 2006, Bowcliffe LLP is a multi-disciplinary team of Independent Chartered Surveyors and Construction Consultants providing specialist services across the Yorkshire county, and further afield to Derby, Leicester and Lincoln.

We aim to provide a personal and professional service on all aspects of residential building service requirements specialising in the provision of RICS Homebuyer Reports, Full Structural Inspections and Specific Defect Reporting.

The cost-effective RICS Homebuyer Report we supply will be set to the standard format designed by the Royal Institution of Chartered Surveyors and will provide you with information about the condition of the property – identifying whether there are any potential risks with the purchase.

The report we will issue will be easy to understand and compact, detailing both the inside and outside of the property and specifying whether there are any defects that need urgent attention.

The Building Survey, which we can design to be bespoke to your needs, is the most detail survey available. If you are intending to alter your property, or it previously has been altered, it is recommended that you employ a Building Survey. This survey will examine and report on all accessible aspects of the property.

Our members of staff are highly skilled and motivated, acting with professionalism and care throughout the process. It is our priority to provide a service that is second to none in quality to all of our clients.

We are an innovative company, finding the solution to your property needs and identifying the information required by you to make an informed decision about the property you are intending to purchase.

Our team is available 8am - 8pm, 7 days a week.

We can also offer commercial agency and valuation services, services for landlords and tenants, general practice surveying and quantity surveying. We have a vast level of experience in the full range of surveying options.

Bowcliffe LLP – One of our firms of Chartered Surveyors in Bradford

Customer Reviews

Bowcliffe Chartered Surveyors

Average service quality  

Average value for money

4.3 out of 5.0 based on 139 reviews

Service quality

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Please do not use this company. I found quotes and reviews on a different site that reviewed them well, so I booked in with them. There were over 1300 reviews on this site yet I fail to see how anyone could review them well. We booked the survey to be completed the following week. They 'completed' the survey on that day. Their email states 5-7 working days, so after 8 working days I called for an update. I was told the person dealing with it was on holiday for a week. This week passed, so I called again. I was told they were on holiday for another 4 days. 5 days passed and I called again. I was then told they were out the office and would call me back. I rang every few days for 2 weeks to be told various things like, 'in a meeting', 'away from the desk', 'just popped out'. After 5 weeks of waiting and having read the bad reviews on Google, I called them back and requested a full refund as they had not produced the report. They sent a cheque in the post the following day. I'm not convinced that they ever completed the survey, as the refund was straight away. When I spoke with the estate agent, they said a man turned up in a hoodie and jeans, and had no papers or anything, so they were not convinced he was the surveyor. Complete waste of time! This has pushed back all progress with our sale.

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Yes good service really helpful

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Good service

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Poor customer service. We had to chase them up at every stage and the final report only came after ten working days and after quite a bit of nagging them. I am not qualified to comment on the quality of the report, but obviously when other aspects of a company are poor, it does make you less trustful of the final report. Purely on grounds of how many times we had to contact them to get things done, i wouldn't recommend them and i wouldn't use them again

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Discounted quote received the day after my initial enquiry. Efficient communication before survey done, report clear and concise.

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They were a bit slow getting back to me but the survey was fine.

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Very quick at responding, fast and great service.

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Bowcliffe were brilliant, very good communication, prompt service and excellent value for money.

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No further comments

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Service was prompt and courteous until the point of payment. Once the final payment was made, now communication seems to have stopped. I queried why of the 3 items I raised in advance, only one was detailed in the report. Also why items which I picked up on as part of my initial walk round the property were not listed in the report. It's now day four and I've chased a response after having had no reply since the basic report was issued. Giving them the benefit of the doubt, they were the cheapest (so perhaps my expectations are too high) plus it is the week before Christmas but to not even receive an acknowledgement of my email isn't great.