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4.5 out of 5.0 based on 68 reviews

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Hugh James Surveyors Ltd

Hugh James Surveyors offer a wide range of professional property services through our specialist team of Chartered Surveyors. We aim to provide our clients with a reliable and timely service.

We are a RICS-regulated firm of Chartered Surveyors and members of the Association of Building Engineers. We can provide both commercial and residential surveying services from our Peterborough office to our clients in the Peterborough, Cambridge, Luton and Northampton postcode areas.

We offer a comprehensive range of surveys for residential clients, including:

  • RICS HomeBuyer Reports
  • Building Surveys
  • Property Valuations (We are Registered Valuers)

We can also provide a further variety of commercial property services.

The vast knowledge we have in the different types of residential property surveys and valuations allows us to provide a service which meets the requirements of our clients. Our many years’ experience allows us to be flexible and adapt to your requirements and individual situation – we will work to your time frames.

We have a deep understanding of the property types and constructions in the local area and the current standards and regulations in the surveying industry, providing us with a great foundation to offer a service of the highest quality whilst always taking into account the needs of our clients.

We are a dedicated and reliable company and it is our commitment to provide a prompt and efficient service that works to maintain our excellent reputation.

Hugh James Surveyors are a fully trained and qualified company, holding Professional Indemnity Insurance and Public Liability Insurance.

Contact us today at Hugh James Surveyor Ltd to discuss your needs and situation. Whether you are purchasing a property for yourself, as a buy to let investment or you need any advice or assistance during the process, our team can help.

Hugh James Surveyors Ltd – One of our Peterborough based Chartered Surveyors

Customer Reviews

Hugh James Surveyors Ltd

Average service quality  

Average value for money

4.5 out of 5.0 based on 68 reviews

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Very happy with service provided. They were at the end of the phone everytime we called and helped us with every querie we had.

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Yes: the Homebuyer's Report was very detailed and extremely helpful, and prevented us from buying a property with problems which we hadn't anticipated.

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They were very efficient and reliable. I wouldn't hesitate to recommend them.

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So slow; twice I chased for the report and the didn’t hit their own deadlines 7-10 days is their turnaround and if I had known this I would of booked with camsure who were much faster on a previous property. The delay put strain on my purchase. The report in my opinion is lazy every point was orange but within the detail it was really minor things like a staining on floor furnishing

We advised the client the report will be delivered between 7 to 10 working days from inspection. Inspection was carried out on the 13 May and delivered on the 8 working day within the timeframe stipulated. The Homebuyers Report template has a traffic light system, Green (no repair needed) Amber (defects not considered to be serious) and Red ( defects of serious concern). The majority of the condition rating in this property was rating 2, due to the fact that the relevant elements was not free of defect such as soiled floor covering. It is imperative that the report reflects the condition of the property to enable the client to be well informed on the condition of the property and cost implications prior to commitment.

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Excellent

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Really brilliant report, be good if it got to me quicker but worth waiting for in a way.

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Friendly, helpful and thorough

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The Home buyer report information was very detailed, as a first time buyers we were was unsure what to expect. I consider this money well spent and pleased we decided to have the survey done. Communications by Emma were excellent and although I had a bit of moan about the time from inspection to report, I am satisfied that we made the right choice with using Hugh James.

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Mr Oke informed myself that the property I was purchasing has suspected subsidence and to confirm this he would require £500, he disappeared with the keys to the property took 7 days to come back with them and I have still not received a written repot. As I know the area very well I was surprised so decided to get a second opinion. who confirmed that the house does not have subsidence and that Mr Oke was just after another £500. I Booked Mr Oke 8th November to arrive on 13th its now 29th and still no report. I do intend to take this matter further I just haven't had the time due to moving next week

The client arranged to meet us on site during the inspection, we pointed out our concerns regarding structural damage noted to the property below the damp proof course and close to a drainage outlet. The client was not aware of the external crack we showed them on site and due to the location of the damage coupled with the sunken and uneven pavers, we considered it prudent and recommended for the client to arrange for an intrusive and independent CCTV (Close Circuit Television) drainage survey to be carried out as a precautionary measure to establish the condition of concealed drainage pipes. This was considered necessary in addition to our initial check of the visible inspection chambers. The client asked the question of cost for such survey and we pointed out such survey is beyond our level of expertise, however, anticipated to be in the region of £500. The CCTV drainage survey will highlight any potential issues which can have potential cost implications. At no point did we allude that we would require an additional fee for another site visit. We subsequently discussed this point with the client, they agreed the statement of £500 in their review was a misunderstanding. We subsequently mentioned to the client that we maintained our recommendations for further action to be implemented prior to committing to purchase. The reason why we held onto the agent’s keys was because the survey was carried out close to the weekend and we pointed out to the client on site that we would have to return to the property to carry out additional checks to the concealed floor as a result of the structural damage. Keys were returned on the Monday. Regarding the delay of the report, the delivery of a Building Survey Report usually takes between 7 to 10 days depending upon the condition. However, with this property, the report took a bit longer than anticipated due to the condition of the property. We offered a part refund to the client due to the delay, which was accepted.

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Professional service. Always available.