4.6 out of 5.0 based on 271 reviews
Up to 4 instant quotes from RICS Registered Surveyors
Cosey Homes Chartered Surveyors have been delivering a friendly, high quality service since 2003. We operate across the country, with offices based in Manchester, Leeds, Liverpool, Birmingham and St Helens, Merseyside.
We are accredited by Royal Institute of Chartered Surveyors as well as the Chartered Association of Building Engineers and the Chartered Institute of Building.
Our surveyors are knowledgeable professionals, able to offer a range of services:
If you're not sure what kind of survey you need, give us a call. We are always happy to chat to clients about what they are expecting from a survey, and to go through the process clearly.
Since 2003 we have served thousands of happy clients and we have just received the Feefo Gold Trusted Service Award 2018.
Cosey Homes Chartered Surveyors
Average service quality
Average value for money
Service quality
Value for money
Russ on 27 Jun 2018
Great service so far (report is yet to be received but is within advised timescale)
Unknown on 27 Jun 2018
Very slow company who made a number of false promises to us. It took 9 calendar days to receive our report and only after us chasing daily.
Dear Customer, Thank you for your feedback. We are very disappointed to hear that you were unsatisfied with the service you received and would like to take this opportunity to apologise for any inconvenience caused due to the slight delay in you receiving your report. We always aim to deliver reports within five working days of the survey taking place, however in this instance due to a slight delay on uploading the report as well as an unforeseen technical issue, we unfortunately could not deliver the report until the seventh working day. We hope that this did not detract in any way from the report itself and we trust that the report received helped you to make an informed decision on the property you are contemplating purchasing. If you have any further questions or would like to contact me directly, please do not hesitate to do so.
Survey on 26 Jun 2018
Very efficient, helpful, friendly and polite at all times
Linbarn on 17 Jun 2018
Took longer than promised to receive the report. When I did get the report there was an error which almost resulted in me pulling out of the purchase. I went back to the company to discuss the error and they gave me a full refund which was paid quickly. I was impressed by how they handled this mistake.
gillianb on 15 Jun 2018
Initial contact was good and easy to make arrangements for the survey. However the Survey was very poor. The questions I asked for areas to be looked at specially are yet to be answered. The report was inaccurate/confusing with 126 website pictures and photos that were too small and indistinct to see. There were a lot of mistakes which makes me wonder if it had been checked at all so much so that I do not feel that I can rely on the information given. There was so much padding with pages of unclear photos etc that it was difficult to extract the relevant information. The company has now amended the information and is sending me a new report but I do not expect this sort of thing to happen when I am using a professional firm.
I am disappointed to hear that you were dissatisfied with your survey report. We do take customer feedback seriously. We have worked with you to try and satisfy the queries that you have raised, I hope that you are now happy with the report and that all questions have been answered. I must stress that the vast majority of the pictures within the report are of the subject property, but as with all reports we do include some screenshots of particular websites as supporting evidence for things like environmental impact and local flood risk etc. Our reports do include a lot of information however, we are always on hand to assist our clients with the report should they find this to be a little overwhelming. If you do have any further questions please do not hesitate to contact us directly and we will be more than happy to assist. Hannah- Customer Experience team
haigh119 on 15 Jun 2018
I cannot comment about the survey itself as it only took place yesterday, so we have yet to receive the report. cosey homes were easy and friendly to use and based upon the service so far I would recommend them
ITALY on 13 Jun 2018
Easy to use website,very good communication,expert Survey.
movingandgrooving on 10 Jun 2018
Polite and knowledgeable
Rach45 on 4 Jun 2018
Always answered calls, replied to measssges quickly. Available to do survey within 1 week. Offer 5 working day report return.
Anonymous on 30 May 2018
The survey took 10 working days to get back to me, not five as was advertised. They did call me first to offer the service which I appreciated but being the most expensive of the quotes I expected a faster service.
We regret that you have had a negative experience with Cosey Homes. We pride ourselves on the quality of our reports and the service that we provide so we are disappointed to hear that we have fallen short on this occasion. Could you please contact myself at Cosey Homes directly so that we may look into this further for you and hopefully prevent this from occurring in the future. Kind Regards Hannah Customer Experience Team
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