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Customer ratings

4.8 out of 5.0 based on 18 reviews

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Gavaghan Jones Associates Ltd

 With offices in Bembridge, Brockenhurst, Guildford and Southampton, Gavanghan Hones Associates is well located to offer high quality and promptly presented surveys.

We have over 25 years experience, and our surveyors offer a range of professional and helpful property services, including:

  • Valuations
  • HomeBuyer's Surveys
  • Building Surveys
  • Condition Surveys and Reports
  • Boundary Disputes
  • Dilapidation Surveys
  • Party Wall Act

We are always happy to talk clients through the process and discuss which survey is best for your needs.

Customer Reviews

Gavaghan Jones Associates Ltd

Average service quality  

Average value for money

4.8 out of 5.0 based on 18 reviews

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Very helpful and knowledgeable

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Very efficient and professional undertaking the survey on 5th April. Verbal report giving highlights by telephone. Still awaiting copy of written survey report.

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Never able to get replies to questions following the survey even after making initial contact and receiving assurances of further action.

I thought this was a guaranteed Five Stars. Comprehensive Homebuyer Report. Survey turned around promptly. Defects identified and explained in the report and on the telephone (at great length!). Purchase took several months to complete - Survey dates from MAY 2016. There is no "G.JONES" working for this organisation?

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Very professional service.

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The initial email quote from Peter Jones said reports are usually produced within 48-72 hours. We received our report one week after the survey, after chasing it up. Peter's email also said he was always happy to discuss any findings. After receiving the report on the Wednesday afternoon and a further addition to the report on the thursday we tried to contact Peter on the friday to discuss a number of points. We have had no response despite leaving a number of messages on his mobile and office numbers. I am therefore less than satisfied with the service as I feel being able to discuss any findings is a key part of the process.

Reports are usually issued within two to three days. In this instance, the instruction was altered the day before the Building Survey, to add a full Market Valuation to the service. This incurred extra office time. A call was made to the client, following the survey on 27th July, as promised, with a brief report on the condition. The full report was issued on 3rd August (within six working days). It is unfortunate that in this instance the client was unable to contact us, as we do make ourselves available for discussion, often out of normal office hours and at weekends, as many clients would confirm.

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Great service, survey organised promptly, detailed report with even more feedback provided over the telephone.

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Professional, helpful, willing to discuss survey after detailed report.

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Peter did the survey promptly, was approachable and happy to spend time talking about the results of the survey.

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Excellent communication, great efficient service.

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Good fast service, detailed written report and recommendations.